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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(1-25 of 181)
Companies can't remove reviews or game the system. Here's why
Chelsey M. Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At our company, we use Agorapulse for scheduling and publishing social media content, creating cross-channel reports, responding to comments and messages, social listening and engagement, and collaborating with our internal team on all of these efforts. We are able to do all of this in one place and have a track record of the activity. Before Agorapulse, we were doing everything by email. This makes it much easier, especially knowing that other teammates can still receive an email if desired in order to be notified of action items on their end. We have two pro accounts currently used by myself and one other person on my team who is involved in the day-to-day of social media management at our company.
  • Collaboration with internal team - competitors we evaluated didn't have the same ability to collaborate with our teammates and assign tasks or approvals across publishing, inbox, and social listening like Agorapulse has. This is a major plus for us!
  • Customer service - excellent team and top notch communication
  • Cost effective pricing - it is an all in one tool that solves the majority of our business needs for social media at good price
  • Social listening included - it's great that we're able to monitor keywords and hashtags for our brands without an add-on fee. Many competitors charge extra for this feature, so we are grateful is included in our main plan.
  • Having the ability to gain access for more than one account to view billing and invoices would greatly help our process and make it easier for us.
  • For social listening on Instagram, we would love the ability to be able to filter out certain countries, only choose certain languages, and remove content from being seen that uses specific keywords.
  • For assigning tasks in the Agorapulse inbox, our workflow would be enhanced if we could see all historical data in a chat between teammates rather than seeing only one message at a time with the single ability to assign and unassign. It does the basics of what we need for now, but this would make it even better.
  • Having the flexibility to edit the text in the caption when cross-posting the same post across channels would make it easier to schedule and publish posts.
If you work for a small business and are looking for an all-in-one social media management tool at a low cost to meet your needs across scheduling, publishing, reporting, social care, social listening, and team collaboration, Agorapulse is for you. If you are looking for more robust capabilities in social listening, for example, at a larger company, then you might like to consider software more tailored to your specific needs.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We schedule content, manage inbound engagement and review analytics/reporting.
  • scheduling for multi-platforms
  • listens to user feedback
  • it feels buggy sometimes
  • Certain features require many click throughs and dont have a streamline path to access (IE PulseLinks)
It does what it needs to for us!
Emily Anne Buck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I love the ease and access of posting to multiple social media platforms all in one place. The metrics are pretty good too. Each platform varies on the metrics so it depends on what you are looking for. As far as the social listening goes, it's nice to be able to filter "organic comments" versus paid ad comments, for example, and be able to respond to your audience. Agorapulse gives you notifications if a post fails as well. Customer service is always wonderful and eager to help! I do recommend AgoraPulse!
  • Ease and access
  • Customer service quick to respond and eager to help; find a solution
  • The ability to post from multiple platforms all at one but also being able to customize each post so they care slightly different, different pics or using hashtags versus not using hashtags for example.
  • I noticed recently, I'll set up a tweet from X (Twitter) to make sure the characters are the right amount, and then I'll plug it into v and it says I have too many characters. I feel like this has possibly changed? I don't remember it doing this before. Don't like that part.
  • I would like to see the ability to use thumbnails on all platforms
  • Certain size videos don't upload to LinkedIn but if I do it directly from the LinkedIn page, it will allow that size.
Only reason I didn't give a 10 is because there is always room for change and improvement! But I highly recommend Agorapulse to any business using social media. It is a great product with great people ready to help! I enjoy using it everyday and literally can't imagine work life without it!
September 11, 2023

We LOVE Agorapulse!

Hope Delongchamp-Boissoneault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is a dream social media management software!

We were looking for scheduling software that did exactly what's promoted, no hurdles. We're so happy that Agorapulse was that for us! We've tried many different competitors, but Agorapulse is my personal favourite, and the one that I'm going to be sticking with.

Not only is the scheduling software a breeze, but the analytics, assigning posts, inbox, and more, are fantastic features we use on the daily.

We're happy to use this software to post daily across many social media platforms (LinkedIn, Facebook, Instagram, etc.) for both internal use and client use.

  • Impressive, fast communication (customer support)
  • Easy scheduling tools -- with a nice social media preview feature!
  • Accurate social media metrics reports (and making top performing content easy to see and detailing how it's top performing!)
  • Adding scheduling for other platforms (like Threads!)
  • Organizing for additional clients (which I know is on the way!)
Want to run a social media department? I think Agorapulse is perfect. In my experience, it has everything you need post-strategy to make sure your posts are being seen, and then tells you by HOW MUCH they're being seen.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everything is in one place! Monitoring is easy and intuitive and social media management easy and efficient. It is easier and above all faster to be able to read all the comments and be able to respond to them in one place. The programming calendar is very well done. The gears are also well fitted. But above all what I like about Agorapulse is that it is an intuitive and very easy to use platform, not to mention the fast and efficient customer service.
  • Customer service, fast and personalized
  • Social media monitoring
  • Reports
  • Social media calendar and programming
  • Offering access to more social media (pinterest, snapchat, thread...)
  • It could be cool to have help from an AI for creating text
  • Having the possibility to monitor Facebook Groups that the page follow
  • Having the possibility to search specific users or terms in the monitoring section
Every morning my routine is really simplified, because I spend my time in a single platform. It is certain that with the limitations of certain social networks it is impossible to see everything, but it is rather minimal as a problem. During implementation, small problems can often occur, but the customer service is really efficient.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to manage thousands of social media messages and comments we get across all of our platforms, helping us to stay organized and allowing us to respond to as many people as humanly possible in a timely manner; we also use Agorapulse to schedule all of our content.
  • scheduling content
  • quick refresh of new messages
  • few to no glitches
  • you can see the UX/UI design and the amount of research they put into their platform
  • In my experience, their customer service is quite slow
I think it is well suited for managing several social media accounts or for big companies. I think it might be too advanced or pricey for small companies or only a few customers.
Winston Bromley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse in our business to help our clients get more out of their marketing. With Agorapulse allows us to focus on marketing our clients' online presence via their social media accounts to get the most engagement, social proof, and ROI. It allows us to plan out the strategies in a way, that we can see the bigger picture as well as finesse the subtle signs given off through engagement. With Agorapulse, we have driven our clients to higher subscriber numbers and engage quicker, as inside the program, we can jump between accounts quickly, and schedule our strategic posts to hit at the right time of the day. This program saves us SO much time that we can focus on being "social" on social media, and create meaningful conversations with the people that matter that most... Our client's clients. We have used other tools in the past, but this one is the one we stick with. I would highly recommend it.
  • Scheduling Content
  • Very quick Customer Support if needed
  • Seeing comments and messages easily in one spot
  • Ability to post to many different (yet important platforms)
  • The Design and layout looks simple but it's really efficient.
  • Being able to categorize various clients into groups
  • Mass scheduling with the ability to finesse the social media message to it's platform
  • Adding in newer platforms (although I believe they do this quickly)
  • The ability to edit videos in the backend would be awesome
  • A hashtag generator would be really great.
I think Agorapulse is suited for any industry. We have used in many niches and it's always performed for us. In my experience, it allows you peace of mind to be able to post content once, and have the content go out to all of your platforms. I think it's well suited if you want to have detailed reports as well as being able to spot trends in your content. In my opinion, using this software really adds time back into your business - whether you are a cafe or a Forbes 500 business, this tool can help you grow and get more engagement sooner. I believe it's for every business that has a presence online.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use 9 social media platforms for our company. Using Agorapulse's social media management and scheduling is convenient and time-effective for the fast-paced property management/ real estate industry we're in.
  • Calendar Lists are helpful in previewing posts as if its on a timeline
  • Inboxes ensure no message is ignored on FB and IG
  • Allowing drafts to be held in its own tab helps with planning and keeping thoughts in order
  • Site can freeze while work on a draft
  • Cannot tag personal LinkedIn pages
Small businesses that need social media management and marketing strategies with a smaller budget should definitely take advantage of the awesome customer service, webinars, and features.
April 21, 2023

Agorapulse is great!

Ivan Trejo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing and monthly reporting features are just some of the many things that make Agorapulse stand out from other social media management tools. The platform is intuitive and user-friendly, making it easy for me to navigate and accomplish my tasks efficiently.
  • Create, schedule, and manage content for multiple clients in one central location.
  • Enhanced AI writing
  • Shared content calendars
  • Automated reporting straight to your inbox
  • additional tracking parameter customization
Agorapulse is great for large agencies
Katarzyna Barzan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our organization uses post scheduling for social media as well as community management & reporting. We use the scheduling tool mostly for Instagram and LinkedIn posts, and the community management tools for all of our social media profiles (e.g. we automatize our responses to messages as well as use inbox assistants to filter certain phrases. We use Agorapulse broadly for our day-to-day social media management and gathering data.
  • Community management
  • Reporting
  • Community management
  • A/B testing
  • Alerts for increased engagement with particular post
  • Trends from other related / selected profiles
The scenario for which Agorapulse is well suited is for a small business that wants to easily manage their social media profiles since it's easy to integrate all relevant accounts as well as cooperate with your team members. A scenario where it's less suited is for large businesses with a lot of traffic and a lot of data to process, as well as a huge follower base to manage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse has been an excellent platform for us to manage our social media content. From drafting content to assigning to colleagues for review to publishing to various social media channels, Agorapulse has helped us streamline operations and significantly increase efficiency while also serving as a way to easily access prior content.
  • Drafting and publishing content for Facebook, LinkedIn, and Twitter.
  • Review / assignment process between colleagues.
  • Easy-to-use software platform.
  • Ability to rearrange photos.
  • Instagram grid preview functionality.
  • Increasing max size of uploaded pictures.
Agorapulse is excellent for Facebook, LinkedIn, and Twitter. While we post to those channels for clients, Instagram remains the top priority, and we find Agorapulse's platform to be subpar compared to others that offer a visualizer for previewing/managing upcoming Instagram posts. Once Agorapulse offers this functionality, it will be hard to beat.
Score 10 out of 10
Vetted Review
Verified User
We use Agorapulse to review community comments & moderate questions about the ClickFunnels company & products. We moderate to filter for spam, negative comments & customer support concerns. We try to gauge the community member's experience levels and we direct them to other programs and educational opportunities we believe would help them along their entrepreneurial path. We engage, motivate and build relationships within the community to fulfill our company mission to help entrepreneurs and small business owners — grow their companies through sales funnels. We believe that helping businesses grow helps the world move forward, even if just a little bit, and Agorapulse helps us to accomplish that mission.
  • Filters for negative hate speech and spam keeps our comments feed moving forward positively
  • Saves us time in having to scan hundreds of ads manually so we don't miss questions from our community
  • Helping us to filter different types of traffic, paid and organic
  • Let's us moderate a large network of different Social Media channels into one central app
  • Dynamic FB ads inclusion would be helpful
  • A list of all the Ads that are being served by the system, so we could make sure we aren't missing any
Sometimes I need to be able to see an entire conversation instead of 1 person's comment, and Agorapulse helps with that by adding a button to go to the Social Media source to see it. Creating filters has really helped with preventing negative conversations from getting out of control. Being able to see one commenters entire history has helped to make decisions about content and responses.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to manage our social media inboxes and engage with customers. It allows us to build a community around our brand and manage our reputation.
  • Reply, like, delete, and hide to Facebook comments
  • Monitor hashtags
  • Check Instagram and Twitter direct messages
  • Glitchy service
  • Allowing team members to see when other members are viewing an item
  • Add social listening to analytics
It is very good for start-ups that don't have a lot of cash but do have a huge social media presence.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse among our department to promote the research activities and achievements of our research organization.
  • Scheduling job posts.
  • Integrating with Canva.
  • Publishing duplicate posts.
  • Tagging images on Twitter.
  • Better previews.
  • Bit.ly links don't always activate on Twitter and Facebook.
Not great at alt text and tagging on Twitter, but is very helpful in planning and organizing future posts and metrics.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to consolidate and manage all social media interactions such as comments, likes, messages, and mentions. Our customer support lead manages everything from Agorapulse. It allows him to quickly review and respond to customers reaching out via Instagram and Facebook. Other social platforms are on Agorapulse but IG and FB are the main two we use.
  • Consolidates all comments, mentions and messages in a clean manner.
  • Makes it easy to hide or delete unwanted comments.
  • Makes managing multiple accounts easy.
  • We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
Agorapulse is well suited for anyone managing multiple social media accounts. The schedule postings are great!
Dylan Schoenbaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse internally within our department, as well as externally with our clients to provide approvals, edits, and feedback for social media content. Currently, we have 5 full-time team members using the platform, and over 15 management companies utilizing the platform for their properties. Agorapulse is our primary driver to schedule content, download reports, respond to message, and social listening
  • Agorapulse has fantastic customer service
  • The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
  • New features are being testing and added all the time
  • I really enjoy the reporting, both the visuals and the metrics provided
  • I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
  • My team has experienced random lagging on the platform making it slow for them to do their work
  • We need to figure out better social profile organization since we have over 160 profiles!
  • We would also love to see Google My Business integration
Agorapulse is certainly well suited for those looking to easily perform social media management as it relates to the ease of uploading content, scheduling content, and publishing content. These basic, but necessary functions are great if you have up to 10 different accounts to manage. Where Agorapulse is not well-suited lies within the management of anything more than 25 accounts. The platform is affordable, but the features quickly become less intuitive for a large number of social profiles due which can be seen during lag or slow periods while working. And as we all know, every second lost is the potential loss of a thought, idea, and the patience to continue on as intended.
Lynne Lessard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
My organization has 60 social media accounts and 12 user accounts connected to Agorapulse. We use it for day-to-day content scheduling, reporting and inbox features. It's used by our global office, 4 of our regional offices and for all subsidiary accounts, like accounts for special events and programs. We have used it for over a year and have a good experience with it. It solves workflow issues of the social media manager needing to look at different spreadsheets and saves a ton of copy/paste work, and as of recently even offers a BETA content library to store certain assets.
  • I did a lot of research before making a decision, and Agorapulse ultimately won for offering the most/best features at the best price.
  • The best part is that we can always get same-day customer service when needed - and they are very helpful.
  • The scheduling and publishing calendar format is great - simple, intuitive and responsive. I especially love being able to publish a post to more than one channel from one screen, including making adjustments to the copy for each channel.
  • They offer special pricing for NGOs which we feel is generous.
  • They are always taking new feature requests and responding to customer feedback. Changes aren't super fast, but they are responsive towards the most common requests and I always look forward to seeing the latest product map.
  • The Power Reports feature (extra cost) is really nice and allows us to customise reports more. The format of the reports is visually appealing and easy-to-read, and looks super professional when we need to present reports to senior management.
  • The workaround for API limitations by IG/FB, using their mobile app, works flawlessly.
  • More & simpler social listening features would be great.
  • More publishing functionalities within the mobile app, like scheduling carousels.
  • Ability to resize visuals for different channels when publishing to multiple channels (and free form resizing option)
  • Ability to reorder photos when adding more than one
[Agorapulse is] a great general scheduling/publishing solution. It's also good for inbox management, connecting comments and DMs in one place.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is being used in the Marketing Department. It has improved our processes to be more efficient when creating, scheduling, and monitoring Social Media accounts (8 in total). Having all accounts and functions in one dashboard saves us an important amount of time daily. We have two users using the Agorapulse dashboard and it keeps track of who replies, reviewed, or schedule any of the posts.
  • Agorapulse allows you to create one post for multiple platforms at the same time (Facebook, Instagram, Twitter...) it also gives you the option to adjust each one of them according to the platform guidelines (it shows an alert when it doesn't meet the criteria).
  • Agorapulse dashboard and mobile app are well designed, the use is very intuitive and simple.
  • Agorapulse support team is very professional. They also offer free webinars to learn how this works before subscribing.
  • Agorapulse synchronizes the information from several platforms into one dashboard to monitor comments, reviews, etc. in a more efficient way.
  • Agorapulse can improve the integration with Instagram to be able to publish multi-images posts without an extra step in the Mobile app.
  • Agorapulse can improve the way we can select the order of pictures in a multi-image posts. Right now the order is the one you have when uploading the pictures instead of having an option of dragging the picture to organize it.
  • Agorapulse can improve the way a multi-image post is seen in the calendar. Instead of only one post on a day it shows a post per image on the calendar dashboard.
It has been a great experience working with Agorapulse, I recommend it all the time! Every time there is an ongoing issue, the support team notifies us with details and progress until it is solved. There is a big difference in terms of time and efficiency since we started using Agorapulse.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a telecommunications company with a social media department of 1, we needed a solution to allow for posting to multiple networks that offered easy reporting. We also wanted to implement social listening as a company, and Agorapulse checked that box. We manage our Facebook, LinkedIn, Twitter, and Instagram networks with Agorapulse.
  • Quick and easy reporting
  • Social listening
  • Multi-channel posting
  • Social media calendar
  • Content approval process
  • App frequently resets and requires a login
  • Customized reports are an additional fee
  • LinkedIn token often needs refreshed
We found Agorapulse to be very easy to use, and easy to start out with and learn their platform. The automated reporting has helped us show ROI for Facebook and prepare professional reports for Leadership to see the impact from our social efforts. It's easy to reshare prior content and repurpose content for other networks. The social media calendar is also helpful to plan content for the month and share with others. We used the content approval process with a marketing intern. We wanted them to be able to create posts, but still wanted to have the final approval before the posts went live. It worked very well.
William Darbyshire-Clarke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used to schedule social media content across multiple brands and locations. Our entire incoming and outgoing content is easily managed in one place. Driving customer engagement, offering enhanced communication with our customers, and streamlining processes for our teams.
  • Scheduling
  • Reporting
  • Customer service
  • Emergency stop of all scheduled posts
Agorapulse is great for those who manage multiple social channels. The reporting feature is easy to use and can be customized to meet your requirements.
May 19, 2021

Agorapulse Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used by our Marketing department to help with content scheduling. There are 6 people on our team who use this software and it has allowed for us all to get on the same page throughout the week. We love Agorapulse and are glad we made the switch from another software.
  • Organization factor is flawless.
  • Has enough account options.
  • Adorable.
  • # to schedule as first comment.
  • Tagging features for Facebook videos.
  • Quicker posting when hitting publish now.
Agorapulse is awesome when you are running a bunch of accounts at once. Everything is laid out nicely and easy to find. When we have 22 accounts this is crucial. It probably would not be as helpful if you only had one or two accounts but, for us, it is an incredible asset to our team.
Ginger Reed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using Agorapulse to [streamline] posting for our various products. We use a workflow with the product teams so they can share new content for approval, and Marketing can review and schedule posts. This makes it easier for us so marketing does not have to understand every new blog post or piece of technical content in order to create a social post.
  • Easy-to-use and visually appealing web interface
  • Assigning posts for approval
  • Adding users or social profiles. It's both simple to add users or profiles, and the pricing structure means you can purchase one new profile or user at a time without having to upgrade to a much more expensive tier with lots of slots we don't need.
  • The mobile app. It's time-consuming to review listening posts because the sidebar menu only shows the inbox. It's not clear this is happening until you started clicking [around] and realizing it. You also can't approve YouTube comments from the mobile app.
  • We like scheduling content across multiple profiles at once, but have to add a step because we can only customize one link on the thumbnail image.
  • There is no approval process available for comments/replies to messages or posts.
[Agorapulse is] a good price for what it is and easy to scale and onboard new employees.
Debbie Ford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I run a social media marketing consultancy. I use Agorapulse for 4 of my clients to manage, publish, schedule and run monthly reports.

Keeps everything in one place, very easy and to use.
  • Reports are great - you can add/remove sections
  • Ability to repeat posts on a regular basis and schedule in advance
  • Chrome plugin to share related news and articles is a tool I use often too
  • Listening tools and great for ease of monitoring
  • Of course, price - there's a big jump from one tier to the next
Ease of use
Included functionality with pro plans

I've used buffer and hootsuite previously are Agorapulse is heaps better
April 29, 2021

Agorapulse Fan

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company utilizes Agorapulse to schedule content for our clients across the United States. Agorapulse helps us monitor conversations happening on our client accounts with ease. We especially love being able to oversee calendars and duplicate content for recirculation purposes.
  • Customer service and support
  • Ability to schedule content
  • Ability to manage comments on content
  • Wish there was a way to search past content posted by text query
  • Hoping for Google My Business integration
  • Ability to see what's already scheduled on a calendar when choosing the date a new post will be published
Agorapulse seems great for agencies managing multiple client social profiles. I cannot answer how it works for community managers or for individuals using it for platforms other than Facebook and Instagram.
Pierre Frechon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As soon as I got into the job, I wanted to ease some processes and make it simpler for the team to manage social profiles for our clients and for the agency as well. Agorapulse was the perfect answer for us. Thanks to it, we can create our posts on our own and take some time to give feedback before posting them. We're not using Agorapulse at its full power but it has already proved it worth. In the near future, we're going to improve its implementation in our workflow to make it even easier to use even for our new members.

In short, it's easy to pick, hard to master, but way simpler than using several tools for each social media platform.
  • Posting on different social media platforms at once
  • Create calendar and wait lists for non-validated posts
  • Easing social media management as a team
  • Posting on Google My Business
  • Creating republishing routines easier
  • User limitations--the shared calendar would be greater without limitation
Agorapulse is well suited for agencies or even small companies. It's easy to use to make the community management a task shared among the crew. In my opinion, it's one of the best tools I've been using. Even the help desk is great when we couldn't figure out some mistakes. But I have to say it would be even better to use it on all social media. With new tools, such as TikTok or Snapchat or even Google My Business, some small agencies/companies cannot use Agorapulse. They have to go on other tools to do so.
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