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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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TrustRadius Insights
TrustRadius Insights

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.9

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.6

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.2
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(151-175 of 342)
Companies can't remove reviews or game the system. Here's why
January 25, 2019

A solid offering at a great price. Perfect for small businesses and startups!

Benjamin Mcnully | TrustRadius Reviewer
Benjamin Mcnully
Social Media & Digital Marketing Manager
MyBite Vitamins, LLC (Consumer Goods, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For smaller organizations or small digital teams, AgoraPulse is a fantastic tool. Unfortunately, for large enterprise teams or agencies, it's not going to fit the bill. If you need a simple and easy to learn interface, only a few features to bring listening, community management, and publishing into one place; AgoraPulse has a great set of features at a small business or startup price. If you are finding yourself needing more CRM tools, integrations or API connections, you might need to look into one or several other tools.
January 22, 2019

How AgoraPulse is superior to most SMM Software

Byron Campos Gomez | TrustRadius Reviewer
Byron Campos Gomez
Sales and Marketing Director
Uproot Online (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
In terms of communication and collaborations, I cannot reiterate how well suited this platform is. You assign a task and responses to a team member and that really brings everything together from an agency standpoint.

Where I believe AgoraPulse can improve is to offer more features such as a month content calendar that gives clients the option to go on and approve, disapprove, comment and share the ideas on the content scheduled.
January 11, 2019

Good Tool For the Basics

Rianna Neal | TrustRadius Reviewer
Rianna Neal
Digital Marketing Coordinator
Pancake Digital Solutions (Marketing and Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is good for large companies with many employees working on several accounts. Pretty much works well for agencies. This tool has worked well for us and I enjoy using it for this company. However, I don't really know any benefits of this tool vs other schedulers I have used.
For an in-house marketer or a company managing their own social media would be when this tool is less appropriate.
January 11, 2019

The most complete option available for social media managers!

Molly Caskey | TrustRadius Reviewer
Molly Caskey
Owner/Photographer
Molly Caskey Photography (Arts and Crafts, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you manage several different accounts and need the ability to communicate with either team members or your point-of-contact with the companies you contract for, then AgoraPulse is definitely worth the money. I've used other options that were cheaper but often lacked sophistication or the communication aspect. If you also need the ability to respond to comments or messages across several accounts, AgoraPulse brings it all into one easy place to manage while still being able to view the original content a follower is referring to.
December 17, 2018

Agorapulse has its finger on the pulse of social scheduling and listening

Verified User
Strategist in Marketing
Design Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for social listening for mid scale companies or smaller ones with a reputation to manage, excellent for finding conversations on your key topics to join in on Twitter, scheduling content in advance to help manage wider marketing campaigns and launching products or services at a specific time. Mobile app is not quite as intuitive but is still very easily accessible.
December 06, 2018

At your mark! Plan, post, comment

Loïse M. | TrustRadius Reviewer
Loïse M.
Femme entrepreneur
Entreprise (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is perfectly adapted to manage all the social networks, and I recommend it during trainings for the entrepreneurs and the community manager. I regret, however, the lack of the ability to post and schedule videos on Instagram via this platform.
November 26, 2018

Best Facebook tool

Umang Shakya | TrustRadius Reviewer
Umang Shakya
Chief Operating Officer
Outreach Nepal (Marketing and Advertising, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
In our case, we generally use it for Facebook related purposes due to the fact that other social media platforms are not as popular. So, in our scenario Agora Pulse is better suited than other tools which are in the market place.
November 12, 2018

Perfect if you're looking for a cost-effective tool that gets fundamental things done quickly

Verified User
Project Manager in Social Media
Marketing and Advertising Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
AgoraPulse is well suited if you're in search of a cost-friendly social media managing platform. It is less suited if you have very specific needs in terms of available extra options.
November 09, 2018

AgoraPulse - huge success!

Dylan Johnson | TrustRadius Reviewer
Dylan Johnson
Dental Compliance Administrator
Isopharm (Hospital & Health Care, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Works excellent for all purposes I have used it for. You can create a post and have it go out at different times on different networks, or set posts to repeat on a regular basis, and you can bulk create posts on some networks. Most limitations are based on the APIs from the social networks rather than anything AgoraPulse can control.
November 07, 2018

Affordable time saver with some surprises up its sleeve

Ben Greenwood | TrustRadius Reviewer
Ben Greenwood
Ecommerce Manager
Express Safety UK (Marketing and Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
AgoraPulse is ideally suited to managing several channels at once, either for a single company or for a range of businesses.

Agencies in particular should look at this - the cost compared to similar software is low and if you don't require hundreds of stats it's ideal.
November 07, 2018

Team management with AgoraPulse

Jill Connor | TrustRadius Reviewer
Jill Connor
Marketing and Communications Manager
RENOXX CAREGIVERS (Individual & Family Services, 201-500 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
This software fit my concerns and issues the best, but it can be a steep learning curve for some of my less tech-savvy contributors. I like that it seems to be improving, and the onboarding was detailed and helpful. The listening seems good and I like the calendar, but I wish it was a bit more user-friendly.
November 01, 2018

AgoraPulse to keep your social media marketing alive and thriving.

Alexandria Schultz | TrustRadius Reviewer
Alexandria Schultz
Social Media Manager
Lumberyard MTB (Sports, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
October 16, 2018

Agorapulse (great - with a wish list)

Michele Moore | TrustRadius Reviewer
Michele Moore
Founder | Certified Coach
Marriage Mojo (Individual & Family Services, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I think the system would be beneficial to almost everyone but I have to say that it's fairly cost-prohibitive for a very small business/non-profit like ours. We have to go without other things we need in order to pay for the system.
October 15, 2018

Great for social media managers

Bianca Bridges | TrustRadius Reviewer
Bianca Bridges
Social Media & Brand Partnerships Coordinator
Breakfast London (Consumer Goods, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really!
October 15, 2018

A great tool for anyone managing business social media page(s)! :)

Verified User
Administrative Assistant in Marketing
Veterinary Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I find AgoraPulse really helpful for scheduling content across all of the pages I manage, particularly if I'm due to go away. It's particularly helpful being able to see the calendar of published and scheduled posts. I do find that I don't tend to use it if I am sharing 'generic' content as not all posts with links seem to be published.
October 08, 2018

AgoraPulse - The solution and team to work with

Shawn Lochner | TrustRadius Reviewer
Shawn Lochner
CEO & Head of Marketing
Lochtec Innovations CC (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
As mentioned before, it is great for scheduling and maintaining accounts, but it needs improvement on the reporting as well as their listening side. On the listening side, one needs to be able to "exclude" areas or countries to truly be able to use the function well.
October 04, 2018

Best Combination of Social Media Publishing, Listening, and Reporting

Dustin W. Stout | TrustRadius Reviewer
Dustin W. Stout
Co-founder, Marketing Director
Warfare Plugins (Internet, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For the business or brand that wants to do social content planning, scheduling, listening, responding, and reporting all in one place, Agorapulse is the best of the best.

If you're not focusing on more than a few social profiles and you don't necessarily need the listening and reporting, there are other tools out there that are going to cost you less.
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