Cvent Event Management
Cvent Event Management is a one stop shop for all our event needs. We have used it to get contracts for venues, build registration sites …
Overview
What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing,…
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Popular Features
- Attendee list export (41)8.686%
- Registration, RSVP, and ticketing (42)8.686%
- Event analytics (42)8.181%
- Email marketing (43)7.878%
Reviewer Pros & Cons
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email…
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- Competitors
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What is Cvent Event Management?
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling properties to increase business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions.
Cvent solutions aim to optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
Cvent Event Management Features
- Supported: Designed to help meeting and event planners more easily navigate every aspect of the event process.
- Supported: Increase attendance and engagement by using Cvent event management software to create multifaceted marketing campaigns surrounding your events.
- Supported: Create organization-wide event success with powerful reporting, strategic integrations, and award-winning, 24/7 customer service.
Cvent Event Management Video
Cvent Event Management Integrations
Cvent Event Management Competitors
Cvent Event Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Eventbrite, Certain Event Automation Software, and Aventri are common alternatives for Cvent Event Management.
Reviewers rate Record meetings / events highest, with a score of 8.9.
The most common users of Cvent Event Management are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Extensive and Customizable Reporting: Users have praised Cvent for its extensive and customizable reporting capabilities, allowing them to access the data they need for informed decision-making. Several reviewers have mentioned that this feature has been crucial in analyzing event metrics and making strategic improvements.
User-Friendly Design Options: The design options provided by Cvent have received positive feedback from users for being easy to learn and navigate. This aspect of the platform enhances the overall user experience by ensuring a smooth workflow. Many reviewers appreciated how intuitive the interface is, as it allows them to quickly adapt to using Cvent.
All-in-One Event Management: Cvent's all-in-one nature has been highly appreciated by users, saving them time and effort in managing different aspects of an event. Numerous reviewers have expressed their satisfaction with being able to handle everything related to an event within one system. This integrated approach streamlines processes and promotes efficiency in event management tasks.
Confusing and Clunky User Interface: Many users have expressed frustration with Cvent's user interface, describing it as confusing, not intuitive, and clunky. They have mentioned a steep learning curve and difficulties in navigating the system.
Challenges with Customization Options: Several reviewers have reported challenges with customization options in Cvent. Users have mentioned limitations in HTML editing, limited flexibility, and a lack of customization options for their specific needs.
Difficulty Importing Information: Importing information into Cvent has been described as difficult and cumbersome by some users. They have encountered issues when trying to import data, which has resulted in additional time and effort required for data entry.
Attribute Ratings
Reviews
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April 13, 2022
Easy to Learn/Use One Stop Shop
- Combines multiple systems into one place - Registration, Abstract Management, Speaker Management, Travel/Hotel.
- Ability to create flexible event types such as In-Person, Virtual, or Hybrid.
- Provides excellent customer service to help make event planning run smoother.
- Improving the badge, invoice, and certificate template designer. It is very clunky at the moment.
- Create a double-check tool that runs through an event after it has been set up but before it is made life that will check all the settings to make sure there aren't any conflicting things so that launch runs smoothly and you avoid having to make huge changes after the event is made live.
- The ability to combine Registrant information and question answers into one report rather than having to combine multiple spreadsheets.
April 13, 2022
The Magic Pill for Event Planners!
- Reporting
- Ease of use when creating registration sites
- Simple registration process for registrants
- Even more reporting would be great (being able to share dynamic report links without having to add non-users to the user portal).
April 13, 2022
Enhance Your Guest’s Experience!
Score 10 out of 10
Vetted Review
Verified User
- User friendly
- Enhance your client experience
- Streamline processes
- Copying communications from list to list
- Hotels need to keep their information up to date on the CSN
- Responses from non-hotel venues can be lacking
April 12, 2022
All about customers
Score 8 out of 10
Vetted Review
Verified User
- Emails
- Registration
- Website
- Email templates
- Registration types
- Admission items
April 12, 2022
Excellent Event Management
Score 10 out of 10
Vetted Review
Verified User
- Feedback surveys
- Registration
- Attendee tracking
- Some functions are a little confusing
- Some things change every so often, so they can be hard to find
April 12, 2022
Phenomenal Customer Support
- They have an incredible customer service database.
- The website build is fairly user-friendly.
- There are quite a few reporting options that are very useful.
- The process of using the conference builder takes a minute to learn.
- It can be costly for smaller organizations.
April 12, 2022
Event Management Made Virtual, Engaging and Fun !!!
- Attendee Management
- Virtual Meetings
- Real time feedback and solutions
- Attendee Hub
- Lag in changing between screens on some applications
April 11, 2022
Cvent Event Management Review
Score 9 out of 10
Vetted Review
Verified User
- Data Management - Easy to build reports can be used to track attendee preferences, locations, and trends and easily report out. The reports sections continues to receive improvements and updates and is one of the best features of the system.
- Requests for Proposal - Easily manage, review, and confirm RFPs and hotel selection for events of any size throughout the world. One of the most user-friendly RFP systems I've used.
- Stakeholder Communications - Efficiently manage your email communications to stakeholders and attendees through the events email system. Using invitation lists and filters, easily send messages only to the intended recipients for targeted mailings.
- Attend Hub features for in-person and virtual events.
- Formatting of reporting in new Flex has some limitations versus the old system.
- Formatting Emails and Documents - Recent changes to the system with Cvent Flex have improved this functionality, but with the traditional builds we still face difficulties with formatting emails, documents, and webpages. The new GUI system is improved, but for older events some programming knowledge is helpful.
- Avoid Over customization - Cvent is a great product out of the box, but it may be tempting to over-utilize custom fields. The larger the number or more complicated the logic of the custom fields, the more difficulties you may face in integration with other systems.
March 22, 2022
Cvent Event Management Helped us Scale as our events grew to create a better experience
Score 10 out of 10
Vetted Review
Verified User
- Easy to create new events through copying existing events
- Streamline registration
- Easy reporting
- More custom reports
- More customizable website features
January 21, 2022
Cvent is a Successful Attendee Management Tool
- Meeting approvals
- Reporting
- Website creation
- Budget module
- Management of users - between user types - registration, licenses, portal
- Administration level customer service on non attendee management items
January 21, 2022
Long time Cvent user, very happy with the product!
- Centralized reporting data base
- Easy to share reports and data with stakeholders
- Makes checking in attendees seamless
- Still needs some improvement in the website builder
- Waiting for more features to roll out with Attendee Hub
- More updates to appointments
January 11, 2022
Director
Score 8 out of 10
Vetted Review
Verified User
- Tracks number of people attending
- Tracks people that have left registrations
- payment
- allow more that on person to register
- easier to set up
November 30, 2021
Your one-stop shop event management platform!
- Using data tags in email communications.
- Well integrated.
- Great customer service.
- Continuous product improvements.
- Easy to navigate and user-friendly.
- Ability to customize.
- I would like to have the ability to duplicate/copy content in survey emails.
- The reporting feature is a wonderful tool, however, some selected fields lack customization.
- The ability to send test email surveys after the survey has launched live (this feature is only available in the legacy survey).
November 16, 2021
CVENT helps improve experience and efficiency
- Integrations
- Consolidation of platforms
- Lots of configurable options
- A la carte pricing
- Onboarding/training
November 15, 2021
Cvent Event Management review
- Organization of registrations and attendees.
- Data collection and options for building reports.
- Ease of creating event websites.
- The event refund process should be smoother and auto return $ to the people who signed up. We had to cut personal checks for each individual that paid for an event that was then canceled due to covid.
- The option to build a completely custom report, including the answer to your specific questions upon registration.
- When designing our websites, sometimes the format is a tad off when making a schedule, so maybe some more detailed and aligned formatting options or templates for common event website pages?
November 09, 2021
Cvent for Higher Ed
- event management
- attendee information gathering
- emails and communications
- integration with Advance
- integration with event guest list and Salesforce
November 01, 2021
First Time User
- Reports
- Payment/Refunds
- Website build
- Easy to understand the language when building the website
- User end search capabilities should include presenters
- Building reports is time-consuming because it is not a step-by-step approach.
October 27, 2021
Cvent review
Score 8 out of 10
Vetted Review
Verified User
- Decent registration tool
- Decent reporting
- Good Virtual Tool
- Account Management
- Sales Support
- Build
October 26, 2021
Cvent for Nexia International
- Management
- Database
- Reports
- Feedback does not get implemented often
October 21, 2021
Cvent: Worth It All!
- Event Management
- Customer Relationship Building
- Ease of Use
- CRM Monitoring
- Hotel Sourcing
- Better clarification on product updates
October 07, 2021
Why I love my job as a Cvent Event Management User
Score 10 out of 10
Vetted Review
Verified User
- Set and maintain branding needs
- Provides amazing end-user reporting
- Provides an always ready, 24-hour hands on customer service help desk
- Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
- Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
- Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
October 02, 2021
Cvent Event Management Review
Score 10 out of 10
Vetted Review
Verified User
- Building reports
- Tracking attendees
- Platform options
- Building the website is not for inexperienced people
- The add-ons are expensive
- More interactive training and testing to ensure the knowledge that is needed
September 15, 2021
Cvent is a one-stop shop and very easy to use!
- Very user friendly.
- Solves a lot of business problems.
- Great customer service.
- More customization.
- Cleaner looking app.
- More training tools.
August 20, 2021
Cvent: Easy Registration, Communication, and Reporting.
- Email Tracking: You can see if your event invitees have opened the invitation email, registered, declined, or even what step in the registration process they made it to.
- Automated Emails: You can send emails manually or schedule emails to specific invitees, registrants, or no-shows.
- Reporting: I can create a customized report, manipulate it when needed, and event send it to a shared portal so my co-workers can login and view a report in real time without emailing me requesting a specific report.
- Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
- OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
- Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
August 18, 2021
Cvent is robust, customizable, and powerful software
- Complex event registrations with multiple attendee types
- Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
- Plenty of custom fields allowed in contact records
- Clean interface
- Email automation and filtering capabilities
- Event registration links to contact record
- Robust reporting, both standard and custom
- Responsive and helpful customer service/tech support available via chat
- New product releases are slow and staggered, requiring customers to find workarounds for previous features (increased manual labor)
- No ability to modify event website CSS in newest event management platform (Flex)
- No integration with membership module in newest event management platform (Flex)
- Limited email marketing capabilities (e.g., no A/B testing)
- Limited customization of memberships (only allows calendar-based or a specific number of days)
- Exhibitor, sponsor and speaker management is clunky, and customization options are minimal
- No ability to restore deleted contact records
- With its focus primarily on event management, Cvent has not updated other modules in years (e-marketing and membership in particular), making them dated and clunky
- Doesn't allow organization members to register for their own events after launch without paying a per-registrant fee