HubSpot Operations Hub Reviews & Ratings 2024

Starting at $45 per month

Overview

What is HubSpot Operations Hub?

HubSpot Operations Hub (based on technology from the former PieSync that was acquired by HubSpot November 2019) is a two-way contacts integration platform. The vendor emphasizes quick and easy setup automated customer and client data matching and updating between apps.

Recent Reviews

HubSpot Solution Tracker

9 out of 10

June 28, 2022

Incentivized

Our main problem was connecting our CRM to cleanse and automate our customer data. For this HubSpot offers native integrations with other …

Best tool to clean and automate your data !

10 out of 10

June 28, 2022

Incentivized

As we already use HubSpot as our CRM in our organisation, the decision to subscribe to Operations Hub made sense. We use it to …

PieSync works if you work it!

6 out of 10

April 01, 2020

Incentivized

It allows me to move my contacts between multiple platforms with ease, especially to my phone so I don't have to double enter contacts.

Two way contact sync that works

10 out of 10

March 06, 2020

Incentivized

PieSync helps me to make the management of critical contact information stay in sync across my Google contacts, phone, and CRM.

The Best Real Time Sync Tool For Your Contacts

8 out of 10

February 28, 2020

Incentivized

We use PieSync across the organization to sync contact information from different sources such as iCloud, Google, and Salesflare. PieSync …

Good for what they do, but not all the features we need.

8 out of 10

January 30, 2020

Incentivized

We were using it to sync several softwares and their data together. It was only used for one of our business units as it worked with …

Excellent connector for two-way sync between different services

9 out of 10

August 14, 2019

Incentivized

PieSync is a cool product. Two-way integration with different services. We use data exchange with amoCRM and the Mailchimp mailing …

Keep Your Contact Data Synced Across All Of Your Software

8 out of 10

February 28, 2019

Incentivized

PieSync has become an indispensable tool to keep our leads and contacts synced across several software tools we use. One of the biggest …

Cut down your admin time.

7 out of 10

February 23, 2019

Incentivized

We are using PieSync throughout the organization to normalize client databases between our cloud based applications. Our intent for the …

Two way sync with my iPhone

8 out of 10

February 22, 2019

Incentivized

PieSync is simple to use for two-way syncs you can set up so that data can stay up to date between apps, ensuring all contact details are …

PieSync is a great connector, but their integrations are limited.

7 out of 10

February 19, 2019

Incentivized

Our marketing team used PieSync to connect Hubspot & Prosperworks, our sales CRM. In order to build a true sales funnel, we needed the …

Two-way sync between some top system

10 out of 10

February 08, 2019

Incentivized

We are using PieSync to help our existing members connect their data on our system to other systems as well as allowing them to push data …

PieSync: a top ranking option for sync

7 out of 10

February 08, 2019

Incentivized

Piesync has great potential to be a very effective and affordable tool for synchronizing data between multiple platforms. I recommend the …

I import customers to my iPhone. Awesome!

9 out of 10

February 08, 2019

Incentivized

I use PieSync with my Shopify software. Piesync allows me to put customer information into my phone. I know who is calling me, and if …

Perfect way to sync contacts between apps.

10 out of 10

February 06, 2019

Incentivized

PieSync is perfect to sync contact data between various SaaS apps and keeps them up to date. It easily integrates with many existing apps …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$45

Cloud

per month

Professional

$720

Cloud

per month

Enterprise

$2000

Cloud

per month

Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.hubspot.com/products/operat…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$45 per month

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Product Details

About
Integrations
Competitors
Tech Details
FAQs

What is HubSpot Operations Hub?

Whether for a RevOps team or for running Ops for a single department, Operations Hub provides a a unified toolset that connects apps, cleans and curates customer data, and automates business processes under one central CRM platform. This is to drive an efficient, aligned, and adaptable business that delivers a friction-free customer experience.

HubSpot Operations Hub, an evolution of the former PieSync acquired by HubSpot in November 2019, works in the background and syncs a company's contacts two-way and in real time between cloud apps, so that each app has access to the most up to date customer information.

The vendor promises:

1. 3 Minute Setup: Users can take a free trial (no credit card required) by selecting the apps they want to connect, setting up the connection, then hitting “Start syncing”.

2. Ability to customize: Users can change the sync direction, create filters to manage subsets of contacts, sync deletions or unsubscribes, and select one of the apps to be the central database. Syncs can also be paused at any time.

3. Reporting: This is a "Set it and forget it" tool. The tool offers a dashboard to show how many contacts HubSpot Operations Hub has added or updated.

HubSpot Operations Hub Features

Supported: Sync contacts across cloud apps
Supported: Real time and two-way snyc
Supported: Share contacts with your team
Supported: No more import/export
Supported: Have all your contacts on your smartphone
Supported: No data entry errors

HubSpot Operations Hub Screenshots

Screenshot of Currently available connections.

Screenshot of Configure your sync between 2 apps (or more)

HubSpot Operations Hub Integrations

HubSpot Operations Hub Competitors

HubSpot Operations Hub Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No
Supported Languages	English

Frequently Asked Questions

HubSpot Operations Hub starts at $45.

Zapier and Formstack Sync (discontinued) are common alternatives for HubSpot Operations Hub.

Reviewers rate Usability highest, with a score of 10.

The most common users of HubSpot Operations Hub are from Small Businesses (1-50 employees).

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June 28, 2022

HubSpot Solution Tracker

Victor Ramirez Benitez

Sales Support Team Leader Arg

GE (Biotechnology, 5001-10,000 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

Our main problem was connecting our CRM to cleanse and automate our customer data. For this HubSpot offers native integrations with other applications to create a more efficient, aligned, and agile business. Connect contacts, leads, and our company data in two ways and in real-time. It unites all of your customer data in one connected CRM platform, resulting in a frictionless customer experience. I save operations teams hours of manual data entry, ensure up-to-date data, and maintain a clean, automated database of complex business processes without errors.

Pros and Cons

Is easy to set up and design features that you really need, as well as the pipeline sales.
The business card feature on my cell.
HUB to help sort, score, prioritize and then communicate to the customer.
Is easy to manage each lead as it comes in and fully maximize the potential through the automated emails.

A centralized Dashboard that allows a full visual all the data
Some limited abilities to visualize data in dashboard reports ( vs. %, getting closing %, etc.)
Not automatic reminders

Likelihood to Recommend

In cases of brands that have been in the market for a long time but do not see any impact from new clients or consumers, HubSpot is ideal since it allows to keep the brand fresh in the mind of the audience. HubSpot additionally provides insight into what we're doing and allowed us to align the sales team with company goals. It also ensures that you receive updates from your computer. We can handle all programming requests that come into our team. One thing that HubSpot can improve on is not having a good centralized dashboard that allows for a full view of ALL data coming in. You can go to each piece, but not having them all attached to the board adds a bit of a challenge. It's not very complex to handle, but it would be easier to use if it had that feature.

Most Important Features

They manage operations request that comes in with our clients and keep track in a pipeline.
The integration capabilities, the operations, marketing, and sales.
Calculations in the report.

Return on Investment

1 millions USD in ROI the first year, exceed expectations.

Alternatives Considered

Marketo Web Personalization (Marketo RTP)

Improved analytics, well easier to read and show to team members, and using it to keep track of sales and the status of those sales. The simple grid tracks were easy to use and see where each client was in the sale pipeline.

Other Software Used

Marketo Web Personalization (Marketo RTP), Google Ads, Adobe Marketing Cloud

June 28, 2022

Best tool to clean and automate your data !

Thierry Del

Web Administrator

Chauffage-lehavre (Oil & Energy, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

As we already use HubSpot as our CRM in our organisation, the decision to subscribe to Operations Hub made sense. We use it to Synchronise, clean, and curate our data and automate our processes.

Pros and Cons

Reliable Automation
Fast Data cleaning and curation
Complete Data synchronisation

Price can be a bit higher For Smb

Likelihood to Recommend

HubSpot Operations Hub enables us to keep our data clean, complete, and reliable and automate our processes (renewals, new leads..). Thanks to the platform, we have now complete, updated, and synthetic reporting and dashboards we share in our organisation.