HubSpot Sales Hub

I would recommend HubSpot Sales for those needing a comprehensive sales team solution for a small team. Although it is scalable it can be quite pricey. We currently have a 5 seat plan on a monthly payment plan for $432 (includes tax). We can integrate free users but they do not have all the features the HubSpot Sales subscription does.

If you are sending out documents for prospects to review, HubSpot Sales is excellent because it provides detailed info about not only whether or not the document was viewed. Details about which pages, and even how long per page! It also provides tracking info for emails, allowing you to see how many times, and when, and even WHO is opening them. I'm sure there are MANY things I'm missing. I hope to learn more about it and find new ways to utilize it.

HubSpot Sales is meeting the needs of our organization and allows for enough customization to keep up with our growing team. The sales and marketing areas are robust and allow for detailed tracking of information. There are challenges with appropriate labeling or the ability to slice and dice information for outreach. The customer experience team uses it for all relationship management efforts and to track our renewal process. More CX functionality would be appreciated.

Sidekick does track everything but too much. I don't need emails from vendors and auto-responses tracked.

I can't think of any situation where it wouldn't be a great fit. CRMs have always been the bane of every salesperson's existence but HS Sales actually makes it fun. The only time I may recommend something like SFDC is if you have a massive org with 100s of reps, need a very customized process and have a full-time team to manage it. Even then I'd still use HS as an add-on tool.

I will always recommend the free service to smaller companies or affiliates. The paid services would not appeal to smaller businesses, so, I would not likely recommend it.

HubSpot does it all, when it comes to sales customer relationship management system.

With HubSpot Sales, I have been able to manage my sales leads. I can keep track of every email and phone call I have had with a prospect and pull up all my notes in one place. This CRM allows me to pick up right where I left off with clients.

I think HubSpot Sales especially suits companies who also use the HubSpot marketing tools. We started using it because of that (to keep it all integrated), and we are now with it only because it's free. It's getting better (much better now than one year ago), but there is still room for improvement and bugs on basic things (like dragging a deal to a different stage).

HubSpot Sales is great for SMBs who use their website and active content for their inbound strategies. It might not be great for large companies.

I would and I have recommended HubSpot to a lot of small businesses that are now ready to scale and are looking to set up their systems and processes in order to save them time and frustration. The fact that it’s primarily by feel and has features that help to create landing pages, automate communications and alert you on potential leads is fantastic.

HubSpot Sales is well suited for powering a team of BDR's and helping them be faster, more efficient and intensely focused on the customer and their needs.

Hubspot Sales is excellent for building a sales pipeline and engaging with those prospects with targeted messaging. It allows you to understand why they came across your product and therefore why they are interested. It lacks slightly in the prospect outreach side of things. A/B testing is difficult and scaling this across a large team would be challenging.

It's a great tool for tracking customer interactions and sales team activities. If you know how to build your own customized report, it is very useful and easy to manage!

I think its a great tool for any team doing outbound prospecting via email. Email tracking and the meeting link sync to your calendar so you do not have to go back and forth over email trying to find times that work for your prospect. You can simply send them a link and they can pick the time that works best for them and it automatically sets up a calendar invite.

If your sales team is mostly doing prospecting via phone then it may not be as useful as most features are geared toward emails.

HubSpot works great for smaller teams that are perhaps adopting marketing automation for the first time, especially since the CRM is free and integrates so well. They offer a lot of education to help users figure things out on their own. The videos and tutorials are great.

There are some limitations to tracking recurring revenue, so if you have a membership/subscription model where people pay monthly for things, it is hard to track that. If you want a super robust reporting business intelligence type of system, you will not get it with HubSpot. You can probably add on a third party that would help get you there.

It is a good tool, if you are looking for something more robust there are other options out there. However, if you are looking to run inbound methodology, HubSpot sales was built around inbound. It works well; the UI is easy to learn and it makes sense.

HubSpot Sales handles custom sales funnels extremely well. Our team has defined a dozen different sales funnels that are unique to each area of our business. The familiarity makes it easy for all of our users to understand what is going on and for our leadership to view sales forecasts and ensure we are on track to reach our goals.

HubSpot also is THE leader when it comes to inbound marketing methodology, major features like included and built into the system like buyer personas.

HubSpot is great for marketing and inbound sales. You'll need additional tooling for outbound sales.

HubSpot is a very scalable platform. If you're a small company, begin (as we did) with the free offerings and see if it's right for you. As you add services and get buy-in from your employees, you'll quickly find that your users will want the paid offerings. The prices are fair, the service is excellent, and the offering works so seamlessly. It's quick to learn, and you risk nothing with trying it. Our medium-sized company's business model is very complex and we have adopted it throughout Marketing, Sales, and Operations.

Great use case: If you have multiple salespeople, Hubspot makes it really easy to share and hand off email threads so the whole team can see the conversation with a lead and easily collaborate on closing a deal. Bad use case: We tried to use Hubspot as a tool to track our fundraising round. I don't recommend it, it ended up being too much work to manage.

Fantastic for web-based sales, especially retail. Not as well suited for firms which need to handle both sales and manufacturing.

For a clean and easy to navigate sales tool used to gain data and contact information, you're in good hands with HubSpot Sales. If you are looking for a platform to fully automate prospecting and email marketing efforts, you may find some of the functionality (or lack of) disappointing in some instances. One thing Hubspot Sales does very well is integrate with most of the "big" CRMs out there (like Salesforce).

It is great for high-volume email marketing and everyday sales for email. Also, it is good for anyone wanting to know when and who is opening their emails.

Hubspot Sales can be used by very different customer profiles. You can be an individual, a freelancer, an agency, a startup, or even a big corporation and Hubspot Sales will be able to solve your needs in any of these cases.

HubSpot Sales is well suited for sales teams that want to really use a CRM. As with any tool like this, it is only as effective as the willingness of the team to use it. Adoption is easy and the overhead of keeping it updated is not real heavy. It seems to be most ideally suited for smaller teams, but I could see it being quite effective for larger teams, as well.