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IBM Video Streaming

IBM Video Streaming

Overview

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM…

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Recent Reviews

IBM Video Streaming

10 out of 10
February 12, 2024
Incentivized
IBM Video Streaming has proven to be an invaluable tool in our K-12 school district, significantly enhancing educational delivery, …
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Thanks IBM

9 out of 10
November 07, 2020
We used it for a 2-hour premier of a movie and a zoom Q&A panel to major healthcare institutions around the country. We were looking for a …
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IBM Watson Review

8 out of 10
November 08, 2019
Incentivized
It is used across the whole organization to help my clients to watch interviews remotely whenever they cannot join in person at our …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Video link sharing (93)
    10.0
    100%
  • Live streaming (95)
    9.0
    90%
  • Video quality / Bandwidth controls (92)
    9.0
    90%
  • Mobile compatibility (87)
    9.0
    90%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

What is Vidyard?

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

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Features

Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

6.1
Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

7.6
Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

9
Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

7.8
Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

8.2
Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

9
Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

9
Avg 8.0
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Product Details

What is IBM Video Streaming?

IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning.

IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and department meetings, to digital events – boosting engagement from virtually anywhere. This cloud-based solution includes AI-driven deep search and the ability to track usage down to the individual user level with metrics as detailed as when content was accessed, device information, geographic location of the viewer and completion percentage.

https://ibm.biz/Video_Streaming_product_page


IBM Video Streaming Features

Video Marketing Features

  • Supported: Lead generation
  • Supported: Video personalization
  • Supported: Audience for distribution
  • Supported: eCommerce
  • Supported: Support for advertisements
  • Supported: Video SEO

Video Security Features

  • Supported: Video access controls
  • Supported: User management
  • Supported: SSO support
  • Supported: Password protection
  • Supported: Video link sharing
  • Supported: Embed restrictions
  • Supported: Internal video
  • Supported: External video

Video Player Features

  • Supported: Player customization
  • Supported: Embedded videos
  • Supported: Video quality / Bandwidth controls
  • Supported: Mobile compatibility

Video Analytics Features

  • Supported: Streaming quality reports
  • Supported: Per viewer tracking
  • Supported: Per video tracking
  • Supported: Video analytics dashboard

Video Hosting, Management & Storage Features

  • Supported: On-Demand video
  • Supported: Live streaming
  • Supported: Impact of streaming on network
  • Supported: Video upload & format support
  • Supported: Video library / File management
  • Supported: Video portal
  • Supported: Video downloads
  • Supported: Video editing
  • Supported: High definition support
  • Supported: Closed captioning / Transcription

Video Engagement Features

  • Supported: Audience polling
  • Supported: Audience Q&A / Live chat
  • Supported: Video comments

Additional Features

  • Supported: Scalability
  • Supported: Enterprise Security
  • Supported: Quality of Service
  • Supported: Integrated Content Management
  • Supported: Multi-CDN Delivery via SD-CDN
  • Supported: Cloud-based Transcoding
  • Supported: Social Sharing with Facebook and Twitter Integration
  • Supported: Integrated Chat
  • Supported: Live Analytics Dashboard
  • Supported: Auto-Recording
  • Supported: Custom Branding
  • Supported: Lead Capture
  • Supported: Live Playlists
  • Supported: Support for Professional Encoding/Production Gear
  • Supported: Enterprise Support Plans
  • Supported: Managed Event and Production Services
  • Supported: Enterprise Content Delivery Network (eCDN)

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

IBM Video Streaming Videos

IBM Video Streaming Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Kaltura, Dalet Flex, and Vidyard are common alternatives for IBM Video Streaming.

Reviewers rate Video personalization and Video link sharing highest, with a score of 10.

The most common users of IBM Video Streaming are from Small Businesses (1-50 employees).

IBM Video Streaming Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)35%
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Comparisons

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Reviews and Ratings

(206)

Attribute Ratings

Reviews

(101-125 of 126)
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March 29, 2017

Ustream Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Livestream management was very useful in terms of navigating to different broadcasting channels
  • Easy to record different segments of the livestream and cut.
  • When a broadcaster goes live, the follower gets a notification.
  • User interface can be more modern friendly.
February 09, 2017

Ustream and eCDN

Michael Coates | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidated interface: ability to manage the entire event from a single pane of glass.
  • Role-based capabilities: enabled us to assign our video capture/producer a role so he could manage his aspects of the event without my intervention.
  • Reliable network: no issues in performance with our global broadcast.
  • Mobile interface: worked like a charm as I prowled the office to ensure viewers were seeing a satisfactory experience.
  • More granular pricing; we didn't come near the 30,000-viewer hour limit. However, compared to other providers, their pricing is in line .. just not for a single event.
  • eCDN setup documentation: needs work .. did a fair bit of troubleshooting with Tier 2 support before realizing there were aspects with which only Ustream could configure (missing in the documentation).
Steven Janak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Integrate well with single sign on solutions.
  • Recurring meetings and events are easy to access at the same URL.
  • The reliability of the live component is exceptional (up time).
  • The QA functionality allows viewers to easily engage with presenters.
  • There is limited CMS functionality for recorded content.
  • While Ustream is responsive in communicating, sometimes platform issues require multiple communications to fully resolve.
  • There are limited ways that all of the available live programming can be laid out and presented to the company.
Bruce Vieweg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Capacity for unlimited viewers . . . we've never had a problem with bandwidth in spite of having literally 1000s of views for some events.
  • Ease of use for our technical staff and for our students who often 'man' the streaming equipment.
  • Technical support is available as needed . . . although, honestly, we've rarely needed to contact support.
  • Sorry, but we've had no issues worthy of highlighting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent API integration for automating business processing - such as starting and stopping streaming etc.
  • White Labelled solution - all Ustream branding has been removed and presents well to the public/our customers.
  • Easy web control panel for managing streaming, channels and recordings.
  • Some of the 'private' video functionality was hard to implement (especially via the API) when we integrated in 2014, however I believe uStream has been working on improving this since then.
  • I don't believe you could dynamically create channels via the API - so some of the more advanced actions may not be available programatically via the API.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • When there is breaking news we are able to live stream to multiple websites from the Ustream app. It's as easy, or maybe even easier than Facebook live.
  • Reliability is extremely important to our company and I can't recall a single instance of downtime with Ustream in the past 3 years.
  • The quality of the stream is exceptional. The live stream of our newscasts looks nearly as good as our HD broadcast.
  • Improved metrics would be helpful. I would like to see more robust metrics in the future.
  • I don't like that there is a large fee to have a VAST tag applied to each channel.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • They have a fast service to answer your questions.
  • The stability of the infrastructure.
  • They are always looking to do more to help.
  • Probably on the live help services. I work in the East coast and my streamings is often in the evening. The problems sometimes start close to the closing time for the Ustream office.
  • More flexibility to be able to put in some advertising ourselves during the streaming. (Pre-roll or mid-roll).
  • We can hardly put the player side by side on a page and make them play at the same time. The play control is not accessible on the second player.
  • It wold be interesting to be able to put the multibitrate including1080 and 720. Actually, we have to choose 1080-480-360 or 720-480-360.
  • 1080-720-480 should be available too.
  • In the Excel statistics reports, it would be really practice to have the total of each categories ex: hour viewers.... Actually we do have to do it ourselves but it takes some time for nothing.
  • It would be easier to be able to move up and down our channel in the “Channel Settings” pages. Actually everything is classed by alphabetical order and sometimes it isn’t convenient for us.
  • Also, it would be practical to be able to give a name to the channel for our classification in to the “Channel Settings” page and be able to have an other name on the player during the streaming. Ex: I have TVGO1 as a channel. This is a reference for my staff but on the streaming player I may wish to see the client name.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It's very easy to broadcast, using the Ustream producer app or even the app on a smartphone. It didn't require in-depth training or AV expertise, just some basic instructions and equipment.
  • The ability to record and then trim video in the web interface means that even teams who don't really intend for live viewing can use this - recording their video ahead of time for announcements or team viewings in other offices.
  • uStream Align made it incredibly easy to validate logins with SAML - this means we know exactly who is logging in to view the live feed and recorded videos, how often, and prevents unauthorized access.
  • Editing functionality in the web based editor is still limited to basic trimming of video length. Would love to be able to add chaptering, transitions, and even import clips for splicing.
  • The uStream producer app required a separate purchase - which was totally worth it, but wished those features were included in the free programs. Their free version is fine for basics but the producer was top notch.
  • Transitioning from uStream basic to Align required a manual download and re-upload of all our content - that transition could have been much smoother
Zachary Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Multi Bitrate streaming is my favorite feature. Encoders can be configured to send RTMP at a variety of resolutions/bitrates to Ustream or send a single resolution stream and Ustream will handle all the heavy processing on their end. The end result is a great quality stream on low-bandwidth connections and high-bandwidth on any desktop or mobile device.
  • Multiple channels can be configured within the UI that can be accessed online through a Browser. This is a great way to keep your content organized.
  • Multiple user functionality and collaboration is built into the Pro level of Ustream and I recommend using this if you are working with a team or multiple managers and technicians.
  • Some of the online UI needs to be updated. When creating a high volume of channels, it becomes convoluted to navigate through all channels in the small sidebar. Long titles will run off the sidebar and be able to be unread.
  • No swapping out videos and keeping views.
  • Some of the Pro features should be free.
JD Larsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We frequently have over 150 concurrent users streaming the content during the meeting without bandwidth issues.
  • The Ustream producer tool is awesome.
  • The customer support we've received when we've had questions has always been fantastic.
  • We had some issues finding equipment and hardware that works well with the producer, but we've been able to find hardware now that works well for what we need.
  • There were a few times when audio wouldn't work or was choppy, and we would have to restart the streaming laptop to resolve the issue.
  • We've had some issues presenting content coming directly from a presentation PC instead of the camera, it took some time to figure that out.
  • Getting multiple cameras to work was a challenge since the bus would get overloaded with multiple HDMI/USB inputs. We ended up buying a switcher and that solved all of our problems. I wish Ustream had recommended that setup from day one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Automation/scheduling of prerecorded videos to be broadcasted to a wide audience.
  • Lead generation.
  • Included chat functionality for customer/prospect interaction.
  • Gathering details around who has attended repeated webinars.
  • Waiting on updated registration system which will provide calendar invites and reminders to customers about upcoming events.
Matthew Stone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We are fans of the ability to customize the viewer's UI and brand according to their needs.
  • We like the features and details of the metrics available in both real time and after the broadcast. It enables us to give our clients a complete picture of viewer demographics, device types reached and details on viewing time averages.
  • The backend management and interface is well designed; allowing our on-site engineers to quickly access features and monitor during our live program feeds.
  • Bring some of the details onto the main page interface from quicklinks instead of further down the heirarchy of the page flow; such as stream specs, etc.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use dashboard makes the workflow smooth.
  • Privacy controls are good and important to help keep company information private.
  • The library makes it easy to review old content.
  • Changing the default thumbnail for a video back to the first frame as opposed to grabbing a random frame.
  • Integrate the trimming too and thumbnail selection all in the video preview window in the main dashboard edit page.
  • Smooth out the playback transitions between resolution changes.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The UI interface for users is straightforward and easy for them to use.
  • Setting up of the SAML authentication took no time.
  • Customer Support when setting up your account is top notch.
  • Getting the correct components for a given setup can be tricky.
  • Playback of uploaded videos (recording outside of app) can be problematic.
January 12, 2017

I Stream with UStream

Dan Hamilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • Security
  • Consistent - always works
  • The ability to have a contract where you perform your broadcast and then get billed afterwards for the exact amount of traffic/seats used. This would be more efficient for customers and help avoid lockouts if there aren't enough seats.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Support pre-IBM was excellent. (Haven't required assistance with anything since IBM purchase, so I suppose that's a "pro" too.)
  • Quality and reliability of the video stream has been consistently very good. We opt to use multi-quality streaming, and low-quality streaming works well for viewers with a marginal connection. Desktop and mobile equally good.
  • We use the supplied chat function in virtually every broadcast. It's worked well for our purposes, no hiccups.
  • We record locally, but use auto recordings as a backup. There have been some sync issues, but those can be solved without too much difficulty.
  • As mentioned, there is a sync issue with autorecords, and it's pretty consistent, even though the actual live stream is perfectly in sync. Support at Ustream suggested a) it was my player and b) that it actually was in sync. I guess my standards for "in sync" are higher than tech support's.
  • It seems a little pricey, but I don't have much to compare it with. We're paying about $1k/month minus a discount for paying a year in advance. (That's about double what we're paying for hosting of about 450 videos we keep on-line for our viewers, with 1GB of bandwidth/month). The subscription we have offers more channels, more storage and more viewer hours than we wanted or needed, but there was nothing in the middle.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User-friendly and staff that is willing to help.
  • The software is updated regularly to improve the services.
  • It is compatible with a variety of platforms that our customers are using.
  • We are currently implementing Chatroll along with Ustream. On Chatroll we are able to moderate comments that come in before they are visible to all people on the stream. We haven't fully explored the update of a chat window with the video, on Ustream, but it would be able to be nice to moderate comments that people type.
Eric Nisly | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It makes live streaming a little bit easier.
  • Channel settings with the same that always use the same URL and stream key.
  • It is very useful to be able to set up other users to be channel moderators.
  • If you are having a problem with your live stream you are able to get technical support on the phone quickly.
  • The cost is higher than some of the direct competitor services.
Joel Wenz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We have really enjoyed the platform because of the ease-of-use. The back-end is very easy to navigate and customize for your brand.
  • When we have run into technical issues, the support has been top-notch. We have been able to get our issue resolved very quickly. That being said, we have only needed to use technical support for initial setup and once while the platform has been active. It is comforting knowing should an issue arise, we can get our problem resolved quickly.
  • For videos that are being uploaded to the channels, we have no way of adding captions. We are hoping that this feature is implemented sooner rather than later.
  • For live events - rather than needing a CC encoder, it would be great if a stenographer could log into a dedicated browser (ideally from a remote location). This would significantly simplify the CC process making our videos more accessible.
Clayton Ebeling | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have used it to broadcast live on the side of a road using a 4G wireless card.
  • Monitoring screen; shows bandwidth, users connected, and compression rate. All useful while streaming live.
  • Ustream Producer keeps equipment to a minumum. Laptop, HD/SDI to computer interface, and a camera. Simple!
  • We look forward to Ustream adding closed captioning (CC) file upload soon, as it is ADA required for our office.
Ben Keener | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to start streaming
  • Transcoding in the Cloud
  • Video Quality
  • DVR Recording
  • Better player interface/more embed options/performance (buffering)
  • Companies block certain ports that block Ustream, a simpler way to communicate to our end users on how to fix this problem would be awesome
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