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Parallels RAS

Parallels RAS

Overview

What is Parallels RAS?

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.parallels.com/products/ras/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $120 per year per user
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Product Details

What is Parallels RAS?

Parallels® Remote Application Server (RAS) is a remote work solution that provides secure virtual access to business applications and desktops on any device or OS—from anywhere. The platform offers an agile, cloud-ready foundation and end-to-end security fueled by a centralized management console with granular policies. Companies can leverage on-premises, hybrid, or public cloud deployments and integrate with existing technology like Microsoft Azure and AWS. Parallels RAS aims to give organizations the flexibility, scalability, and IT agility to adapt to changing business needs. Parallels RAS offers a single, full-featured licensing model that includes 24/7 support and access to product training. The vendor states its key benefits include:

  • User experience—work from anywhere, on any device.
  • Enhanced data security and compliance—centralized management console with granular policies.
  • IT agility and business readiness—flexible hosting solutions to scale and adapt.
  • Total cost of ownership—supports BYOD and includes a simple licensing model.
  • Always-on support—access to 24/7 support and training at no additional cost.

Parallels RAS Features

  • Supported: Advanced access controls: Secures corporate data with a client group policy in the Parallels RAS Console. Centrally manages and controls access by user, group, or device.
  • Supported: Multifactor authentication: Requires users to authentication access via two-factor or smart card authentication. Parallels RAS also integrates with third-party security solutions.
  • Supported: Encryption protocols: Parallels RAS Secure Gateway supports SSL and FIPS 140-2 encryption, helping organizations adhere to data compliance policies such as PCI DSS, HIPAA, and GDPR.
  • Supported: Centralized monitoring: Transforms raw data into custom visual reports to show traffic and resource usage from network infrastructure. Centrally monitors day-to-day user activities.

Parallels RAS Screenshots

Screenshot of Parallels RAS supports on-premises, private and public cloud providers, including Azure and AWS, from a single console.Screenshot of The Parallels Web Client is accessible from any HTML5 browser or choose one of the many local clients.Screenshot of Parallels RAS integrates MSIX app attach for modern, dynamic app delivery.Screenshot of Parallels RAS supports multiple MFAs for security and flexibility.Screenshot of Integrated Let's Encrypt security certificates, to issue and manage certificates in Parallels RAS.Screenshot of Expression-based filtering makes it easier to set policies in the Parallels RAS.Screenshot of Visual reporting in the Parallels RAS Management Console is used to monitor and troubleshoot issues.

Parallels RAS Videos

This video shows how to deploy virtual apps and desktops via Parallels RAS in Azure by using Parallels RAS in the Azure Marketplace. This is a fast way to create a proof of concept (POC) or test environment.
This video demonstrates the steps an administrator takes within the Parallels RAS Console to successfully deliver services to end users via Amazon EC2.
Parallels RAS themes allow an organization to transform what the user sees when they access resources delivered via Parallels RAS. For example, custom branding (white labeling) can be applied, a custom URL can be set for the end user, and access can be locked down to specific ...
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MSIX app attach is an Azure Virtual Desktop feature. It provides application modernization, improves application lifecycle management, and reduces hardware footprint and IT management overhead by using fewer templates. Parallels RAS brings MSIX app attach technology to RDSH,...
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Automated certificate management with Let's Encrypt integration.
Parallels RAS includes cloud cost-reduction capabilities, including autoscaling, power management, and automated image optimization. Parallels RAS adds more cost-reduction measures by extending cost-saving capabilities to storage. When the virtual machine (VM) is not running...
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Parallels RAS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Windows Server 2008R2, 2012/R2, 2016, 2022, Windows 7, 8/8.1, 10, 11
Mobile ApplicationAndroid, Mobile Web, iPadOS
Supported LanguagesEnglish, German, Japanese, Russian, French, Spanish, Italian, Portuguese, Simplified Chinese, Traditional Chinese, Korean

Frequently Asked Questions

Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device. Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.

Parallels RAS starts at $120.

Citrix DaaS, VMware Horizon, and VMware Horizon Cloud Service on Microsoft Azure are common alternatives for Parallels RAS.

Reviewers rate Availability highest, with a score of 9.6.

The most common users of Parallels RAS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(240)

Attribute Ratings

Reviews

(26-50 of 128)
Companies can't remove reviews or game the system. Here's why
iain Stephen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Although we have very rarely needed any form of support for our Parallels Remote Application Servers, we have found the support team to be quick and knowledgeable, with the right answers to figure things out. We get regular email communications for licensing and updates to the software. We have been very pleased with the limited amount of support that we have needed - and more pleased that we don't really need support for this product very often.
Score 9 out of 10
Vetted Review
ResellerIncentivized
I personally did not like the support model as there is no real-time support for us especially since we are a 24/7 organization and we have had situations that required prompt support. When we are limited with emails, that is a barrier as a whole and it wasn’t helping at all in critical situations
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I only needed to call support one time, however, the experience was not great. The support specialist was rude and spoke to me quite condescendingly. Also, the "fix" was a clunky walkaround that was not even a permanent fix and would have to be applied multiple times.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Every problem we had so far could either be solved directly by support or a request was created in development so that the feature is now ready in the next Parallel Remote Application Server version. Good manufacturer support is very important and unfortunately not good with some competitors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Although we've rarely needed support with the product, when we first purchased Parallels, there was always someone on hand to help walk us through the product, and an in-depth presentation of the product, along with a full trial. Later into being well-established with the product, the few questions we have had have always been promptly responded to by someone that is knowledgeable about our question and resolved the question painlessly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've only had to contact the support team a handful of times but when we have had to contact support we usually receive a response within a few hours. In one incident we found a bug in the HTML5 code and within a month we were given a patch to resolve the issue.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used support a few times, they are quick to answer and get hands-on into the actual configuration and when needed have escalated and followed up on support questions that could not be answered without further log collection and analysis.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
While the sales team talked big during the demo, trial, and initial days of our installation, they totally disappeared by the time I paid the bill. Tech Support was unable to provide the technical support level that the sales team led me to believe I would get. No one reached out about the renewal or to check in about our experience.
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