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Teamwork.com

Teamwork.com

Starting at $12.50 per user/per month
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Overview

What is Teamwork.com?

Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated…

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Recent Reviews

TrustRadius Insights

Teamwork Projects is a versatile software that has proven to be indispensable for a wide range of use cases. Users have praised its …
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Teamwork Review

1 out of 10
February 11, 2023
We manage physical construction projects with the software.
It is helpful in some aspects but very limited in others.
We use the software …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Gantt Charts (69)
    5.6
    56%
  • Email integration (61)
    3.6
    36%
  • Task Management (78)
    3.4
    34%
  • Document Management (69)
    1.7
    17%
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Pricing

View all pricing

Pro

$12.50

Cloud
per user/per month

Premium

$22.50

Cloud
per user/per month

Free Forever

Free

Cloud
Up to 5 users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamwork.com/projects…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Nioh Demo - Unbelievable Teamwork (Ogress Boss - Twilight Version)

YouTube

TEAMWORK MAKES THE DREAM....Oh no! Demo And Boom VS - Shellshock Live (Multiplayer)

YouTube

SMath Studio Teamwork Session Demo

YouTube

Transformers Fall of Cybertron Demo Multiplayer Gameplay Part 6 - Devestating Teamwork

YouTube

Mitel Teamwork - Demo

YouTube

Teamwork Server: Project branching

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

4.6
Avg 7.5

Professional Services Automation

Features that support professional services organizations

1.7
Avg 7.4
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Product Details

What is Teamwork.com?

Teamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners.

Headquartered in Cork, Ireland and founded by a team who have run an agency before, Teamwork.com has more than 20,000 customers around the world with a global team of over 350 employees.

Teamwork.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Invoicing
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Additional Features

  • Supported: Time tracking
  • Supported: Milestones
  • Supported: Gantt ccharts
  • Supported: User permissions
  • Supported: Messages
  • Supported: Board view
  • Supported: Portfolio
  • Supported: Workload
  • Supported: Dashboard
  • Supported: Filters

Teamwork.com Screenshots

Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view

Teamwork.com Videos

Teamwork Projects Overview
Getting started with Teamwork Projects
Reporting with Teamwork Projects
Using milestones
Using task templates
In this video, TrustRadius goes over some of the best project management software out there - including Teamwork.

Teamwork.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

ClickUp, Asana, and Wrike are common alternatives for Teamwork.com.

Reviewers rate Team Collaboration highest, with a score of 8.9.

The most common users of Teamwork.com are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(230)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Teamwork Projects is a versatile software that has proven to be indispensable for a wide range of use cases. Users have praised its ability to streamline project workflows and monitor progress effectively. It serves as a comprehensive task management tool, allowing organizations to manage client accounts, personal tasks, and internal tasks all in one place. With features like cost estimation, duration estimation, and Gantt chart visualization, Teamwork Projects enhances project management consistency and ease of use. Additionally, the seamless synchronization with various devices enables users to modify tasks and communicate effectively with their teams on the go.

One of the key areas where Teamwork Projects excels is in marketing divisions. It caters to their specific needs and acts as a hub for all project-related work. This software is also widely adopted by businesses for managing maintenance tasks such as website and social media management, which helps ensure that important tasks are completed efficiently. Moreover, Teamwork Projects is instrumental in organizing work across multiple campuses or when dealing with geographically dispersed teams. It provides alignment among stakeholders regardless of their physical locations.

For small business owners, Teamwork Projects offers an array of functionalities that prove invaluable for project management purposes. From time tracking and invoicing to creating a customized interface, this software allows small business owners to efficiently manage their projects and keep track of their progress.

The versatility of Teamwork Projects extends beyond traditional project management use cases. It has been successfully utilized for internal projects such as hiring and onboarding team members. By providing visibility into the progress of individual parts of larger projects, it ensures that no details are missed during critical processes like onboarding new employees.

The software's reporting capabilities are highly regarded by its users who find it useful for evaluating efficiency and making data-driven decisions based on the exported time-tracking data. Furthermore, Teamwork Projects fosters excellent communication and collaboration within teams by enabling users to assign tasks, track progress, and keep employees informed about their responsibilities.

Teamwork Projects is not limited to project management alone. It is widely adopted across organizations for managing client activities, tasks, projects, sales, and marketing campaigns. With its ability to handle daily, weekly, and monthly management as well as strategic onboarding of new projects with pre-created task sets, Teamwork Projects provides a solution for managing the entire lifecycle of various types of projects.

Overall, Teamwork Projects is highly regarded by its users for its versatility, ease of use, and range of features. From marketing divisions to small business owners and even behavioral health consulting companies, this software has

Seamless and Ubiquitous Access: Users have praised Teamwork.com for its seamless and ubiquitous access across various devices, including web browsers, tablets, and smartphones. Many reviewers have found the availability of native apps for Android and iOS to be a valuable feature that allows them to access the software wherever they are.

Clean and User-Friendly Interface: The clean and crisp design of Teamwork.com's user interface has garnered high praise from users. They find it incredibly easy to use, with no formal training required for their user community to adapt quickly. The intuitive and user-friendly nature of the interface contributes to its ease of use.

Feature-Richness: Users appreciate the extensive functionality offered by Teamwork.com, allowing businesses to consolidate multiple project management tools into one platform. Many reviewers mention replacing tools like Microsoft Project, Basecamp, Trello, Asana, LeanKit, and JIRA with Teamwork.com due to its feature-richness. The constant enhancement of the product through regular updates is also highly appreciated by users.

Complex and Non-Intuitive User Interface: Some users have found the user interface of Teamwork.com to be complex and not intuitive, leading to a long learning curve and difficulty in onboarding for both teams and clients. They feel that the software is overwhelming and cluttered with various options, making it challenging for users who are not trained in project management or familiar with project management tools.

Limited Customization Options: Users have mentioned limitations in customization, such as the inability to edit notes simultaneously, causing duplicate copies. They also express a desire for more flexibility in tailoring the software to their specific needs. The reporting features are considered to be lacking in terms of customization options, with users expressing a desire for more control and the ability to customize reports according to their specific requirements.

Lack of Mobile-Friendly Interface: The mobile native application is mentioned as an area that could be improved to provide a better user experience. Users suggest that the software lacks a user-friendly mobile interface, making it difficult to have a seamless experience on mobile devices. They feel that this hinders their ability to access and manage tasks while on-the-go.

Users commonly recommend exploring the software's potential for both internal and external purposes, mentioning variations of the software where consumers can log in to see the progress of their orders.

Many reviewers suggest that the software is more suitable for large and complex projects compared to sleeker options like Basecamp or Slack.

Several users recommend having a primary administrator for software implementation and management. They advise learning all the different tools and gadgets within the software, as it takes time to fully learn and utilize its features. Some users also recommend training team members beforehand for a smoother transition.

Attribute Ratings

Reviews

(1-25 of 47)
Companies can't remove reviews or game the system. Here's why
Luciano Gardesani Marques | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Teamwork Projects to manage all the projects of our company (internal and for customers). It is used to manage and schedule activities, deadlines, responsible users, hours and costs. It is really helpful to quickly set and adjust timelines and to create an automated flow of notifications that is saving a lot of time and making the process much more consistent. Teamwork improved entirely our vision about the projects and the capacity to manage daily the workload of our team.
  • Timelines: are generated automatically since you have created the project, its activities, deadlines, etc. Is really helpful and easy to adjust.
  • Notifications system: very flexible and complete. It is possible to set key activities and follow them to receive automated notifications about their changes. It is also very flexible to set permissions per project.
  • Easy-to-use: it simply fits perfectly for us. Very easy-to-use and flexible. It can be used by small or big companies. It is intuitive and complete at the same time.
  • We miss the feature to set a calendar of business days and holidays to make it easier the definition of timelines.
  • The feature to define dates/deadlines per activity is a bit confusing. We believe it could be improved altough it has a low impact in terms of productivity.
  • We believe the solution could improve in the future the functionality to manage the workload of each human resource (for planning). It is actually a bit superficial and we understand there is space for improvement in this area.
I believe Teamwork Projects is very well suited for any size or kind of project. Even if a company has hundreds of active projects at the same time (as we do) it is really easy to manage since it is possible to organize them by account, department, team, etc. So, I really do not see any limitating scenario to use the platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using Teamwork Projects has significantly increased flexibility and efficiency in our workplace. With the time-saving tools that Teamwork Projects offered, we were able to achieve a greater level of efficiency and our team was able to meet the deadlines of delivering projects. Our team has the freedom to work from any location which increased productivity. Teams in our company can work smarter and focus on the value they are bringing to work.
  • Teamwork Projects is intuitive and flexible tool to use in any kind of organization.
  • It is easy to make adjustments in our timelines.
  • Locating information is also fast.
  • The easy to use dashboard is important for viewing the progress of projects and individuals.
  • The pricing can be adjusted to suit small organizations.
It is well suited for teams in organizations to communicate efficiently on daily activities to get work done quickly. It helps teams to be more focused on work and to be able to adjust and be agile to the changes that happen to businesses on a daily basis. Finding data is easy and time is not wasted. Teams are more aligned with projects and deadlines are met as required.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We create projects, templates, tasks for employees to assign their time to, make use of the ghant chart for tracking project progress to make sure we are hitting our due dates, notebooks for managing items between team mates, messages for keeping track of file locations on dropbox, invoicing for projects that have had a submission and we use it to manage project tasks and have our employees track their time.
  • Project templates are a huge asset so we don't have to recreate projects from scratch
  • Calendar is great for keeping track of company holidays, employees that are off, and project due dates
  • The ability for employees to track their time via clocking in and out for the day and tracking time for specific tasks for invoicing purposes is great
  • Have had problems copying task template from one of our template projects
  • When I open smaller windows, like for selecting who will be notified for a message, the bottom half of the window is usually below the screen cut off, so I have to move it up manually each time to get to the "update" button
Teamwork Projects is perfect for projects with multiple different tasks involved for multiple employees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our web design/development department uses Teamwork Projects to manage our projects where we build new websites, primarily WordPress sites, for clients. It allows us to collaborate externally with clients (gathering assets, collecting feedback, grouping conversations into one place) and internally with all members of the team (tasks, communication, milestones, and assets). It makes all the communication easier since it's centralized in one location, and the tool itself is very easy to use.
  • It's easy to upload and view documents, especially when you need to refer back to them later.
  • It's GREAT to have the chat threads right in the project. I can't tell you how many times I've gone back and searched for a specific client response, and it's way easier than email since the whole team can see it, even if they weren't included in the thread originally (no digging through emails and forwarding them to people who weren't originally included)!
  • It's really easy to get in there and get started. While we're very familiar with it, each client we introduce to it is new to it, so it's important that they can get started right away and not get tripped up by the tool itself. Teamwork really streamlines the onboarding process--you can literally get started using the tool right away.
  • I never use the dashboard view, which isn't necessarily a con, and I don't have specific recommendations, but perhaps there's a way to make that more useful.
  • Sometimes it gets a little confusing about where a comment is. Did the person comment on a file that was uploaded? A thread? Somewhere else? Even then, though, you can usually search to find it, so that's not a real complaint.
It is great for internal communications, but it is especially useful for projects with external clients, particularly if there is a lot of communication, file sharing, and feedback. Sometimes it's just too much for email to handle! Teamwork makes it easy for people to jump in and get the info they need when they need it without being inundated with loads of emails they don't need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses TeamWork, and I highly rely on it every single day. We use it to organize clients as well as projects within each client. It helps us track the progress, know what the next steps are, keep communication organized, and track time for billing purposes. There is a bit of a learning curve at first, but once it is implemented it helps things run so much smoother (especially compared to Zoho, Asana, Basecamp, etc.)!
  • Teamwork allows you to split up a project by task lists. This helps you see the nitty-gritty of what needs to be done.
  • Teamwork has a "milestone" feature so that you can see the larger picture and the core steps to take to complete the project.
  • Teamwork allows you to track time on a task-by-task basis so that you can show clients more detailed reports.
  • Although the time tracking feature is great, it doesn't sync with QuickBooks, which complicates things a bit.
  • Unless you have the setting JUST right, you will get an email about EVERYTHING.
  • Moving milestones is easy once you learn it, but until then it can be very messy and complicated.
If you have a one-off project that only has two or three main tasks, then TeamWork may be a bit too advanced for your needs. If you are working on a medium to large project where there will be several people working on it at different times with 20+ tasks in different categories, then TeamWork is perfect for you! It organizes larger projects so well.
January 24, 2020

Not that great

Brian Chung | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Hello! Teamwork is used for project management for our company. We manufacture art books that have a very complicated process -- teamwork is able to help with that. It's right now used for our product development team, and gives us a roadmap of the steps needed to complete each process of making a book.
  • It's allowed us to see each project zoomed out as well as zoomed in.
  • We've been able to see the different layers that go into each project.
  • I wish I could upload and connect other documents that are part of the project on this platform.
  • The Gantt chart is the most helpful tool for us, not the rest.
For someone who is looking for a beautiful platform for project management where you rely on deadlines and timelines, this is great! However, it's still very limited, and we need to use other tools to make the most out of this. I wish there were more features in Teamwork. The best tool that we use is the Gantt chart, but nothing else.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our team uses Teamwork Projects to manage tasks and track time related to client projects. It's easy to use and works well for our staff and client collaborators.
  • Easy to use - clean interface, intuitive.
  • Great features - notifications, task assignments.
  • Reporting
Teamwork is great for small to medium businesses but may become unwieldy for larger organizations. We've had a lot of success using it with clients as collaborators but, of course, that requires some additional management.
Matthew Gardner | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Teamwork is used by our customer success team to track the progress through our launch workflow with our customers. It was implemented to try to standardize our onboarding process as well as to make tracking the progress of our partners through that process more automated. As a manager, I need to be able to create dashboards where I can check on customer health and the idea with Teamwork is that we can pull that data from there. As well, long-term we wish to move from Trello to Teamwork for shared customer projects.
  • Capturing details.
  • Ensuring process is followed.
  • Time consuming to set-up.
  • Confusing interface.
Teamwork is in the right place as a concept but the execution in my mind is flawed. I would categorize it as more confusing to set up than HubSpot or Salesforce, and those are full CRM tools. As well, it's not straightforward on all of the features, etc. Walkthroughs were lacking. Without someone of experience to help set it up, it would have been a non-starter.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Teamwork was used by our digital team primarily on web development projects. The team includes the digital director, project managers, designers, developers/programmers, and content specialists. We also provided credentials for clients to use the platform throughout the duration of the project. We were looking for a web-based project management/collaboration tool that allowed us to collect feedback from clients and create/assign tasks to our internal team and do so in an organized manner. We wanted to avoid email as the primary means of collecting/assigning items as a way of avoiding client requests falling through the cracks. Teamwork definitely allowed our team to be much more organized and task-focused while providing a forum to post comments/requests and give clients and the project managers status updates.
  • Create team members and assign tasks
  • Track comments and feedback from clients and create tasks with deadlines
  • Organize project management workflows and keep projects on track
  • Communicate project/task status with clients and internal team members
  • Collaborate with clients and internal teams to ensure project success
  • The UI/UX is less than stellar. It has most of the basic functionality you need, but it is not as slick as it could be.
  • Reporting feature could use more ability to really customize the reports
  • It is a great project collaboration tool, but it isn't specialized to any particular type of project. While its one size fits all approach makes it flexible, it also lacks some specific web development functionality we ultimately needed
If you are looking for something more than Trello, and want to avoid MS Projects or Basecamp, Teamwork would be a great fit. Also, if you don't need project/industry-specific capabilities (e.g. web development, programming, etc.) teamwork is a solid performer. I would guess it is ideally suited for smaller teams and SMBs, but maybe not enough of a platform for large enterprises.
Nick Marsh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization was introduced to Teamwork as a potential replacement for Microsoft Project about 6 months ago. Right away, the team was very interested in using the platform because it appeared to be much easier to use and more insightful. We immediately began testing it, and after only a few weeks we were able to roll the platform out to the whole company. Teamwork helps us keep track of project tasks big and small and drives continuous improvement initiatives.
  • Easy to use.
  • Inexpensive.
  • Reporting.
  • Interface design.
We are a small organization and Teamwork is perfectly situated to serve a company our size. I can see where it might not be quite ready for a large enterprise - but for us, Teamwork lowers the bar to entry in the project management platform space because it is heaps easier to use than Microsoft Project, it doesn't require SharePoint, and it just works.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Teamwork Projects is being used by everyone in our company. It's our main project management tool and we're using it to manage client projects as well as internal projects. It's a great way to centralize all your efforts in one place so you can analyze capacity, stay on top of the projects and ensure everything gets done on time.
  • It's easy to use and pretty straightforward. It's hierarchy allows for simple yet effective project organization.
  • It has integrated time tracking, helping you manage your team and utilization.
  • You can share/upload files straight in TeamWork to streamline the project.
  • You can easily customize it with different tags, boards, and milestones that you create for yourself and your team.
  • Time tracking can glitch sometimes, causing issues with reporting.
  • There's no way to see your team's capacity when you add a project and the time required to complete it. That'd be an amazing feature.
It's a great tool for project management. You'll be able to learn how to use it pretty quickly, the dashboards are very intuitive and the user's experience is overall very good. It's a great tool for marketing agencies or anyone wanting to organize their projects. I'd say it's a mid-level tool -it's not as robust as Jira, for example, but also much more comprehensive than Basecamp or similar tools.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As a mid-sized web development and marketing firm, we have various types of projects with different needs. While our web design projects are very process driven and need specific tasks for each phase of the project, our marketing projects last longer and tend to have ongoing goals and objectives—Teamwork accounts for both needs.

We use this platform to not only manage our own tasks and responsibilities, but to assign roles to clients we're working with in order to keep deliverables on track and communicate project updates.
  • Being able to attach milestones to tasks is a huge plus. It's helpful to have all of the individual tasks and subtasks, but to have overall project milestones to look at as a project roadmap.
  • Having subtasks is great! We've used several other platforms before Teamwork and none of them allowed for subtasks or the ability to assign a single task to multiple people.
  • Sending client updates is very easy as the messaging feature works just like email. It's nice because the client's don't have to jump out of their daily routine to learn a whole new project management platform—they can simply respond right from their email, so it's very friendly.
  • While the tagging functionality is nice, it can get a little messy. Part of this might be dependent on the internal processes put in place, but having the ability to add any kind of tag you want can create confusion.
  • The Kanban view can be confusing if projects or tasks haven't been marked as "in progress" and it can look like you don't have any tasks, when really, there's a large task list in the list view that just hasn't been categorized. Overall, it's easy to miss important tasks in the Kanban view.
  • It's very easy to miss tasks if someone doesn't know to check the "Email" box.
Teamwork is great for internal project communication. You can comment on tasks, documents, or messages and loop in other users to the conversation. It's also a great way to communicate with clients. Overall project management and goals can easily be managed within the platform.

Using this as your own personal task list isn't always easy because if you're working in a specific project, you have to drill down quite a bit to see your own personal tasks within a particular project / task list. It's also easy to miss tasks if someone didn't email them to you or properly assign them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Teamwork is being used with a client that has required two different advertising agencies to work together on a massive project. It has helped to align the 30 plus person team and relay the outputs of the project to the client/end-user in a streamlined and efficient way that we wouldn't normally get with other project management software.
  • Multi-Company User Integration
  • Individual Task Assignment
  • Project Hour Logs
  • The software is complicated
  • If training exists for this platform then I don't know about it
  • Lack of overview for all features (I'm probably only scratching the surface of the platform)
The best type of project for Teamwork would involve a large set of people that need to be informed every step of the way. We have a 30-35 person team that is working on the project with various roles from marketing automation to project manager to account manager and all need to be in the know. Teamwork does that for us.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's used across our organization to manage projects, tasks and notes on each project.
  • Task management
  • Project organization
  • Central place to store notes/information
  • We've not successfully used the milestones/calendar/project management features. It's not great for project planning or getting a sense for timelines and keeping track of all the moving parts.
  • It would be nice to have a better section for project overview information
Well suited for task management and as a record of time per task/project.
Not well suited for other facets of actual project management.
Kyle Moloo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses Teamwork Projects internally and to collaborate with contractors for writing, design, development, etc. We have projects set up for each of our clients and are able to build out project templates for each type of service we offer. We really lean on it for time tracking and reporting that time back to our clients--as we typically work on an hourly basis (retainer). It solves lots of potential issues for us, some examples are making sure that everyone can know exactly what they should be working on each day when they get in, knowing when things are in the range of becoming overdue, and being aware of the times when we are spending too few or too many hours on a specific client in a given month.
  • Time tracking is exceptional, especially the reporting functionality of it. Being able to mark time as billable vs. non-billable is a huge plus for ad-hoc work.
  • Assigning tasks to multiple users and attaching followers to specific tasks keeps everyone informed who needs to be. It's nice to have a choice between email and mobile notifications.
  • The commenting feature is one we use a lot, and it's great that you can attach files and @ mention specific users inside of comments on tasks and subtasks.
  • We don't really use the dashboards, so maybe if they were pushed harder by the platform and we saw value in them, we would.
  • It would be nice to have the ability to do more formatting of text in tasks and subtasks without having the lookup markdown language.
  • We don't use milestones and are unsure of how that feature could really help.
I think it's suited in organizations of all sizes as we haven't seen any real limitations of it in our small business or in some of the larger businesses we've helped implement it in. If a company has a team where some members are full-time, some are part-time, some are in the office, some are out and there are contractors who you never see, this tool is a must. From a stakeholder's standpoint, without it, it would be hard to know exactly what was going on in terms of employee productivity from day to day.
Daniel Berry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Teamwork Projects as our project management and time tracking tool for our marketing agency. It wasn't the tool we used when I first started at the company, but I recommended it after we were looking for ways to improve our efficiency. I had a great experience with Teamwork Projects in the past, so I recommended it.
  • User-friendly interface.
  • Easy to pass tasks on to the next person.
  • Integrates easily with other software.
  • Time tracking is convenient.
  • The overall look could be improved.
  • More features could be added.
  • The card-based board could be improved.
Teamwork Projects is great for marketing agencies or any company that deals with multiple clients and has a steady stream of products coming down the pipeline. It might be less appropriate for companies who deal only with fewer large products, or teams of only one or two people. It's more ideal for mid-size companies.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using it as a project manager. Clients contract with us for marketing, advertising, and creative services. All their projects are added to TeamWork, so we can keep track of all tasks that are needed and due dates for those tasks and the entire project. We are also able to store the client's assets for a project and share with the client those assets.
  • Teamwork does a very good job of communication between our company and the client. It helps us keep track of all the communication back and forth so things don't get lost.
  • We can link to all the assets for a client that are stored within TeamWork or in our cloud service providers like Google Drive and Box. Again, it provides a way for us to keep track of all the assets for a client.
  • It keeps track of time very well for a project by our employees. We bill based on our time on a project for a client. If our timekeeping wasn't very good, we would not make any money.
  • Task templates are a little difficult to use. I think an improvement in using task templates would be helpful for things that are always repeated.
  • Project templates would also be very helpful.
  • Marking tasks that are billable or not billable. My employees have a hard time with the billable and not billable parts of the task, so it would be helpful if the administrator could mark the tasks as billable/non-billable upon making the task and the user could not change it.
I have a hard time with scheduling tasks. I don't want all the tasks to show up in someone's to-do list if the task is supposed to be done later on. At the moment, we don't add dates to tasks that will be done a few days later, so those tasks don't show up in the task list of a user. I would like dates to show up once the previous task has been completed.
Amber Callan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our company, we use Teamwork Projects to manage all of the tasks for our client accounts, personal tasks and internal tasks. It's being used across our whole organization and helps us keep our projects on-time with project templates, task logic and other project management features.

It serves as a hub for our client accounts as well, where we input client contact information, monthly reports, call notes, attachments sent over from the client. If you look in any of our Teamwork Projects for a client, you're able to see a full timeline of history and hard work which comes in handy if you need to go back to an older client account or need to justify anything with proof!
  • Project Features - Milestones, messages, time tracking, billing options, user options, notebooks, useful links, task lists, etc. - Teamwork has many features you can turn on or off for a project to customize it for easy use
  • Task Editing - Change the dates, recurring times, adding in dependents, etc. is all very easy when using Teamwork Projects
  • Customizability - From changing the colors to changing what's available on each project, Teamwork gives you the options to make projects very minimal or very complex.
  • Customizability can be overwhelming at first - If you're a new Teamwork Projects user, there is a bit of a learning curve to discover where everything is and how to customize your projects for best usage.
If you're looking for a robust project management software for your growing small business, my vote is for Teamwork Projects. It helps us manage our small business and our teams internally.

If you need advanced features, like KANBAN boards, GANTT charts, time tracking, billing, etc. in your project management tool, Teamwork is a great option.

I'm personally not sure how it would scale to larger companies where you would need to manage many schedules, just because I haven't experienced using Teamwork at such a scale.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Teamwork Projects for our daily tasks and project planning. As a marketing agency, we work with several clients simultaneously, so Teamwork Projects has helped us keep our communications straight within our team and with our clients. Everyone in our company uses Teamwork in some capacity.
  • Email notifications. I like that we have the option to send an email notification with task creation and we can also turn that off when we have several tasks being entered at once. No one needs 50 emails related to one project but at least one is very helpful especially for those that do not check Teamwork daily.
  • Task organization. No project is the same so being able to organize tasks and subtasks and subtasks on the subtasks, is just helpful. We have the control to make Teamwork for our variety of projects.
  • Customer service. Every time I have had a question on a feature, I get a prompt response. Sometimes there isn't a solution at that time but they let me know if it's on their road map.
  • Projects listed in the left panel. All of my team members have access to all of our projects, even if we aren't currently working on it. The project list on the left panel is nice to have for easy access but get very long and can get difficult to navigate. I wish there was a better way to organize those projects or hide some when not in use.
I can't think of many instances where Teamwork Projects wouldn't help a team. Even an individual working with clients could use this tool and find it helpful.
Jason Willis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to manage all our tasks across a board range of clients and to manage workloads for our staff. Once we have created the broad strategy then Teamwork Projects ensures we deliver all our tactical executions that fall out from the strategy. From a client perspective, they see stuff being done and can review all work via the WIP reporting.
  • Assigning tasks and sub tasts
  • Task templates
  • Time estimates for tasks
  • Full integrations with a broader range of other apps
  • Reporting needs improvement
Great for client on-boarding, repetitive tasks using templates, and when you need to manage workloads within a broad remote-working team.
Jeff Mendelson, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it as our central hub for everything. Anyone who touches our projects is on it. It allows us to keep everyone on the same page; whether you're around the corner or half-way around the world, everyone is on the the same page.
  • Time Tracking
  • Tasks and Sub Tasks
  • Integration with other critical apps like Desk, Chat, etc.
  • Their support team is very quick and addresses issues immediately.
  • I wish that the pages would refresh faster
  • I wish that the mobile apps were better designed.
I have placed various businesses on Teamwork. I also use it (a separate project) as my personal to-do list.
Dustin Brackett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teamwork Projects is used as our primary project and client management tool. We have a portal for each of our clients and manage all day-to-day tasks, file management, messages, links, and everything else related to the client's campaigns through it. It's helped our team and our clients stay more organized and efficient.
  • Task management.
  • Organization.
  • File storage.
  • Would love a true content calendar (similar to Airtable).
We are a marketing agency and we use Teamwork Projects for all of our clients as well as our internal marketing. It's great for managing client campaigns including tasks, messages, files, links, milestones, etc. It is the first project management tool that we've found that actually does basically everything that we need.
Bart Caylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We reviewed several project management tools prior to committing to Teamwork. We often describe it as "Basecamp on steroids." Very impressed and easy to use.
  • Great file management -- integrates with Google Drive.
  • Great calendar management.
  • Perfect task and calendar reliances. When you update one date or task, the others change in relation.
  • Looking forward to understanding more about the CRM.
  • I have not used the integrations from my proposal software, but that might be one area that we can improve.
  • Would like to see a way to turn off some features that we don't use.
Teamwork is very well suited for a remote team and managing a creative department. Not sure where it may not work as well.
Lainey Te Whatu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Teamwork Projects to keep track of all incoming client request, monitoring progress and mapping tasks, so that nothing gets missed.
  • Task tracking
  • Time Management
  • Task Delegation
  • I would like to be able to map start and end times for tasks to really drill down on task management.
Teamwork Projects can be adapted to suit most industries and businesses, the only barrier I can see is the cost. Although they offer a year free to startups :-)
Jeremy Weis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Teamwork Projects to manage the day to day efforts, communication, and time tracking for our specialized professional services team. Having multiple campuses for our company as well as customers dispersed all over the United States, Teamwork Projects helps us stay organized and ensure that multiple stakeholders are aligned on work at all times.
  • Milestone and Task management is an area where Teamwork Projects has really helped us. Tasks lists correspond to Milestones and the creation of subtasks is seamless. The ability to created threaded conversations within the Task itself is also beneficial. Finally, time tracking for specific Tasks couldn't be easier.
  • Support for Teamwork projects is always provided in a very timely manner. Any time I have needed to email their support, I have received very prompt replies. Whether my inquiry has been answered or not, it's always nice to be acknowledged and know that your questions are being heard.
  • In my experience with the API, I have found it to be very easy to use and the documentation provided from Teamwork Projects is excellent.
  • From time to time there are server errors and uptime issues that prevent us from completing our work and using Teamwork Projects to its fullest potential. These issues are often rectified quickly, but they seem to happen more frequently than other platforms we've used in the past.
  • I would love for new functionality to be added to Teamwork Projects to record and store our client contract details. Being a professional services agency, we have multiple contracts for our various services and each has their own corresponding monthly hours bank that we work off of. We currently have to use external tools to track this information.
Teamwork Projects is well suited for companies of any size that currently have difficulty laying out defined task lists and milestones and relaying that information to their clients. The platform is very user friendly with multiple methods of accomplishing the same thing (replies, comments, time tracking, etc).
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