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VNC Connect

VNC Connect

Overview

What is VNC Connect?

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to. VNC® Connect covers a wide range of remote access…

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Recent Reviews

TrustRadius Insights

VNC Connect, a remote access tool, has proven to be a valuable solution for various user scenarios. Users have found that VNC Connect …
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VNC Connect Review

8 out of 10
December 06, 2019
Incentivized
VNC Connect is a solid remote support tool used by my staff. Since our team is small and we support many users we utilize remote support …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Screen sharing (27)
    10.0
    100%
  • Over-the-Internet remote session (29)
    9.1
    91%
  • Instant message (18)
    8.1
    81%
  • Initiate remote control from mobile (18)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Professional - Device Access

$3.39

Cloud
per remote computer per month

Enterprise - Device Access

$4.59

Cloud
per remote computer per month

Professional - Instant Support

$16.99

Cloud
per named technician per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.realvnc.com/en/connect/pric…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

VNC - Connect to you home/office PC from anywhere

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.7
Avg 8.3
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Product Details

What is VNC Connect?

VNC® Connect is presented as a secure, simple remote desktop solution. It enables users to remotely access and control their devices wherever they are in the world, whenever they need to.
VNC® Connect covers a wide range of remote access use cases with a single subscription, from remote working to IT support.

VNC Connect Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Multi-platform remote control

VNC Connect Video

VNC Connect - Overview

VNC Connect Competitors

VNC Connect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Spanish, Portuguese

Frequently Asked Questions

LogMeIn Pro by GoTo, TeamViewer, and AnyDesk are common alternatives for VNC Connect.

Reviewers rate Screen sharing highest, with a score of 10.

The most common users of VNC Connect are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(128)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

VNC Connect, a remote access tool, has proven to be a valuable solution for various user scenarios. Users have found that VNC Connect surpasses RDP connections in terms of remote access to branch computers, as it allows them to observe and learn from the actions performed by the IT department. It is also highly beneficial for sole proprietors who need to manage all aspects of their business remotely, including payroll processing, accounting, and document review for making business decisions. Additionally, VNC Connect is recommended for individuals who require easy access to their office computers while away from the office, enabling them to efficiently handle everyday tasks without relying on emails or instructions.

Organizations have embraced VNC Connect as a powerful tool for remote troubleshooting and support across different offices. It enables IT departments to resolve issues as if they were physically present in front of the computer. Likewise, it serves as a time-saving mechanism for providing fast and efficient support to end users throughout the organization, eliminating the need for technicians to travel between locations. RealVNC specifically addresses the challenge of monitoring advertisement players by allowing users to remotely view and control multiple screens from a single computer.

RealVNC is widely adopted by Computer Analysts working on an international platform, providing seamless access and support for authenticated machines on the network. Professional photographers utilize VNC Connect to conduct their business remotely by accessing their PC from an iOS device while traveling. For over 8 years, RealVNC has been a trusted remote access tool used across organizations to connect with servers and desktops, resulting in time savings and quicker issue resolution without requiring additional technicians.

The versatility of VNC Connect extends its usage beyond businesses. It serves as a convenient method for accessing office PCs remotely and facilitating local document printing while on the road. The compatibility of this software with various operating systems makes it accessible and versatile, ranging from older systems like Windows XP to the most modern ones. College campus staff rely on VNC Connect to provide efficient assistance to students during evenings and weekends, ensuring seamless access to computers. Additionally, small teams utilize this reliable remote support tool for troubleshooting issues both in-house and offsite.

VNC Connect has proven its worth during audiovisual events, enabling remote control of presentation laptops from a distant location. With its easy deployment, usage, and management, RealVNC Open 4.0 has been a preferred choice for over 8 years. Help Desk call centers benefit from VNC's lightweight package size and fast performance when remotely logging in and assisting users with software-related issues. Within organizations, VNC Connect is widely adopted by different personnel, ranging from IT department staff for remote access to engineers for collaborative tasks. It has also played a vital role during the pandemic, providing convenience and happiness to corporate users through screen sharing and remote support.

VNC Connect offers a powerful tool for various levels of users, allowing for quick and stealthy remote views and access. Users have found it particularly useful for managing home servers remotely, troubleshooting issues, and making necessary changes while away from home. It also enables organizations to connect to remote PCs in the field, facilitating centralized monitoring and operation of machinery spread across a large area.

Payment systems with Windows-based operating systems benefit from RealVNC's simple and easy remote support. The software's versatility extends to remote troubleshooting of servers and workstations, ensuring efficient issue resolution for users. Its compatibility with different operating systems, user-friendly interface, and stable performance make VNC Connect a widely used and highly recommended tool for remote access and control within organizations.

Individuals appreciate the convenience of controlling machines remotely using VNC Connect's iOS apps on their iPhones or iPads. Moreover, it serves as a preferred choice for connecting laptops to workstations while traveling due to its quickness, lightweight nature, and ease of use. In companies of all sizes, VNC Connect saves time and simplifies troubleshooting for IT departments with limited staff.

RealVNC stands out as a reliable solution utilized by small teams to troubleshoot issues for numerous users, both in-house and offsite. It offers an efficient method for accessing the main computer from other locations in web design companies, enabling easy updates to sites or hosting changes. Additionally, RealVNC is favored by Windows/Linux server administrators who require secure and efficient remote access for maintenance tasks on computers that are not constantly used.

Overall, VNC Connect is valued by users across industries and sectors for its ability to provide seamless remote access, efficient troubleshooting, and convenient remote support. With its wide range of applications and user-friendly features, it remains a go-to choice for those in need of reliable and versatile remote access solutions.

Versatile Solution: Users have found VNC Connect to be a versatile remote access solution, with multiple reviewers highlighting its ability to support multi-platform use and allow for remote connection to PCs and servers both within and outside the network.

Stable and Fast Remote Connection: Many users appreciate the stability and fast response of the remote connection provided by VNC Connect. They have noted that there is no lag, ensuring a smooth experience when accessing their remote machines.

Ease of Use: Reviewers have praised the simplicity and user-friendliness of VNC Connect. They have highlighted the simple website, installer, and minimal end user intervention required. The visually nice and unobstructed user interface makes it easy for users with varying levels of computer proficiency to understand and navigate.

Confusing User Interface: Many users have expressed frustration with RealVNC Connect's user interface, describing it as confusing and difficult to navigate. This has made tasks more challenging and time-consuming for some reviewers.

Difficult File Transfer: Numerous reviewers have reported that file transfer between computers using RealVNC Connect can be a cumbersome process. They have encountered difficulties in transferring files, experiencing slow speeds even with a fast internet connection.

Challenging New Computer Setup: Novice users, in particular, have found the setup process for new computers with RealVNC Connect to be quite challenging. This difficulty arises primarily from the firewall and router configuration requirements that need to be addressed during installation.

Based on user feedback, here are the three most common recommendations for VNC Connect:

  1. Users suggest purchasing the pro version of VNC Connect and trying out the trial version to determine the appropriate tier. This allows them to fully evaluate the features and capabilities before making a decision.

  2. It is recommended to compare VNC Connect with other remote desktop solutions to assess its value proposition, functionality, and cost-effectiveness. This helps users make an informed choice based on their specific requirements.

  3. Users advise reviewing all pricing options, including custom packages, and contacting RealVNC representatives for guidance. This ensures that users can explore the most suitable licensing plan for their organization.

These recommendations highlight the importance of exploring trial versions, comparing with competitors, and seeking guidance from RealVNC representatives when considering VNC Connect for remote access needs.

Attribute Ratings

Reviews

(1-25 of 33)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Security is a big deal, even more so these days. We needed a remote access tool that we could trust to be secure and constantly evolve to modern standards. VNC Connect came at eh right price for us and provides all the tools we need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
November 01, 2021

Gets the job done

Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is another easy to use remote connectivity software that I like for fast connection and little lag. TeamViewer is good for screen sharing. I often prefer VNC Connect for its cross platform compatibility and its mobile access capability. TeamViewer is a little pricey and by comparison is more clunky to use than VNC Connect.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The best part is that [the] VNC Connect application supports multi-platform compatibility with Windows and Linux systems. In addition, it is simple, and the session is approved or unapproved, which enables us to provide quick support in the business process. The running service usually does its job without any problems, no additional action is required.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With so many things tech-related we have many options and ways to accomplish the same thing. I think one of the important things to remember is the companies track record and support record for their users. In our experience, VNC Connect has been able to be competitive in all these areas. Costs analysis always comes up no matter who you talk to and again competitive with the others.
December 06, 2019

VNC Connect Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
VNC Connect works just as well as the top products on the market. At the time VNC Connect was priced better and provided us with a simple reliable tool. VNC Connect works well cross-platform which is important to our institute as we are a 60/40 PC to Mac ratio. Reliability cross-platform is critical to our environment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I like VNC over TeamViewer and Microsoft Remote Desktop Services. TeamViewer seems slower than VNC and is more expensive. Microsoft RDP takes over the console so users cannot interact in any way.
Paul Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
VNC Connect stacks up very well to other competitors. With this simple program, you can remotely connect and access other computers with the same VNC Connect agent installed. The only reason we're moving away from using this is that our current Ninja RMM Tools computer monitoring agent includes the TeamViewer tool for us to use.
November 28, 2017

The only VNC you need.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Like I have mentioned before, depending on what you need, RealVNC may not be the best fit. It's the does-it-all Enterprise ready version produced by the original manufacturers. Installation's pretty simple, it's deployable if needed and it sports a lot of party tricks. However, TightVNC, UltraVNC or even TeamViewer may be what you need depending on your circumstances, requirements and budget.
September 27, 2017

VNC - good in its day

Steve Hooper | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
I'm afraid that the only thing VNC has going for it is that it's free. Otherwise ConnectWise is an infinitely superior product and one which I would heartily recommend. We also looked at Bomgar, but the pricing there was astronomical in comparison with Connectwise. The free remote access software contained within the Avast/AVG Cloudcare product is also excellent.
Kurt Ferguson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
VNC works really well. It gives a superior level of access compared to far more expensive products such as GoToAssist or WebEx Support Center, and does so at a tiny fraction of the cost. It also consumes far fewer resources than either of those two competing products. It's an easy recommendation for me to make versus them.
Angel Swalve | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using VNC for many years now and continue to use VNC due to its reliability and ease of use. When we need quick access to a remote computer for troubleshooting, VNC doesn't glitch or cause disconnects. Sometimes it may run slow but that is due to network issues, not the VNC program. Overall, VNC is reliable and user-friendly.
Seth Arnoff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer seems to crash often, causing the TeamViewer host to have to be restarted. The performance isn't comparable to RealVNC and the GUI isn't very intuitive. TeamViewer does shine better when using it for external connections, but RealVNC is moe lightweight and adaptable as an internal solution. If you're working with internal servers, use RealVNC.
Scott Cook | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Screen quality compared to others like ScreenConnect, Bomgar, and others is not as good. But I don't need quality screens. I just need the minimal when connecting to servers so RealVNC fits that need very nicely.
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