User oriented Integrated Business Communications at a reasonable cost
August 25, 2021

User oriented Integrated Business Communications at a reasonable cost

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with 8x8 X Series

We chose 8x8 X Series for our domestic and international communications by phone, chat, fax, and screen sharing. We found the solution from 8x8 X Series to be the most flexible, efficient [product] that satisfied our communication needs to provide reliable and secure communications to our clients and hospitals worldwide.
  • Easy to understand and configure
  • Reasonably priced
  • Integrated flexible options for different types of communications all in one place
  • Screen sharing for right to the point quick tech support
  • Troubleshooting 8x8 Work App for Desktop & iPhone
  • Offer seamless double authentication for enhanced user security logins
  • Phone, fax, chats & virtual meetings integrated in one simple place
  • International calls are reasonably priced for most countries
  • Been able to work from the office and remotely seamlessly
  • Proper communication is 99% of our business and 8x8 X Series helps us with a great integrated platform
  • Compared with other similar ones 8x8 X Series so far has been the best return for investment
  • Integrated call recording was a plus that not every other company had included
Having one place to go for all your business phone calls, faxes, call recordings, chats, virtual meetings and be able to do the same from a business phone, desktop app, or remotely on a mobile app is priceless

Do you think 8x8 X Series delivers good value for the price?

Yes

Are you happy with 8x8 X Series's feature set?

Yes

Did 8x8 X Series live up to sales and marketing promises?

Yes

Did implementation of 8x8 X Series go as expected?

Yes

Would you buy 8x8 X Series again?

Yes

[With 8x8 X Series, I've] been able to see our calls, voicemails, chats, and faxes in one place without having to go to many screens. International calling pricing is reasonable for most countries.

8x8 X Series Feature Ratings

Hosted PBX
8
User templates
7
Call reports
7
Directory of employee names
7
Answering rules
9
Call recording
10
Call park
7
Call screening
3
Message alerts
7
Video conferencing
9
Audio conferencing
9
Video screen sharing
9
Instant messaging
6
Mobile app for iOS
6
Mobile app for Android
Not Rated