Excellent Use with Minor Glitches
Updated May 17, 2021

Excellent Use with Minor Glitches

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

We use ActiveCampaign for our three businesses focused on e-learning. We've got different avatars for each platform and it's very important for us to segment well.

We have around 15 funnels running and it's all going well. Only the marketing department uses ActiveCampaign, but the development guys are also discussing whether to use the API for some of the system e-mails.

We have around 20,000 contacts in our lists.
  • Automation/Events - We are able to build automations for our various funnels, and this helps us drive more engagement.
  • E-mail design - It's very easy to use and it allows to drag and drop, which is particularly useful.
  • Wide variety of features - Contact scoring is incredible.
  • Scheduling - We love how we can schedule campaigns during strong marketing efforts.
  • Sometimes it's very laggy.
  • Minor bugs here and there in the email design window.
  • Deleted campaigns delete lists and contacts automatically.
  • More leads - The automation capabilities allow us to spend more time designing and building funnels that allow us to capture & nurture more leads.
  • More engagement - ActiveCampaign boasts plenty of rules & options in its automation thus allowing us to keep the contacts engaged.
  • More sales - Ultimately, the platform allows us to nurture our community and drive more sales, which is the end goal.
We went for ActiveCampaign because it provided more options when it came to automation. MailerLite is pretty easy to use but does not offer all the perks and benefits of AC. Mailchimp used a flow that was counterintuitive for us as a team, so there's no exact answer why we decided to switch.
ActiveCampaign is a very reliable software, overall. We like the way it works when it comes to automating our funnels, it's great for sending newsletters, design capabilities are also user-friendly and nice to use. Sometimes it's laggy and this is annoying, it's got some weird logic as well—deleted campaigns also delete users and lists associated with it. Anyway, it's robust and it boasts a set of features that can be really helpful.

ActiveCampaign Feature Ratings

WYSIWYG email editor
8
Dynamic content
7
Ability to test dynamic content
9
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Social sharing and campaigns
9
Social profile integration
9
Dashboards
7
Standard reports
7
Custom reports
7
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated