ActiveCampaign Trims the Fat & Puts Money Back in Your Pocket
September 06, 2021

ActiveCampaign Trims the Fat & Puts Money Back in Your Pocket

Alex Collins | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign is currently being utilized by and for our Marketing and Sales department. For the most part, we use it to re-engage with current customers, as well as welcome and nurture new customers. It helps to bridge the gaps we have between the two departments through seamless integrations and automations that allow us to send the right message to the right customer at the right time. ActiveCampaign has allowed us to reduce advertising costs in other areas so that we may place a greater focus on customer experience rather than lead generation, which is huge in the home services industry. When comparing to other software, ActiveCampaign beat out their competitors with price, functionality, and ease of implementation.
  • Email marketing
  • Automations
  • Deal tracking
  • Customer relationship management
  • Content management
  • Reporting
  • Massive ROI
  • Helped cut costs with PPC efforts
ActiveCampaign has proved to have equal or greater capabilities as compared to its direct competitors, at a significantly reduced cost to implement and maintain in the cloud. Mailchimp proved to be too simple, HubSpot proved to be too expensive. It came down to a direct comparison between active campaign and Constant Contact, and the price and scalability of ActiveCampaign is what won me and my department head over. I believe we made the right decision by choosing ActiveCampaign over other software providers we were demoing with.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

ActiveCampaign is well suited for scenarios in which the primary way to connect with a customer is through email, for any other communication tool, it falls short. It is therefore not a true automation tool and must be integrated with other automation software such as Zapier. It helps to bridge the gaps we have between our Sales department and Marketing department through its seamless integrations and automations that allow us to send the right message, to the right customer, at the right time.

ActiveCampaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
4
A/B testing
5
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
7
Lead scoring and grading
8
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
1
Social profile integration
5
Dashboards
7
Standard reports
5
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated