Working with Workforce
February 21, 2020

Working with Workforce

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now is being used as a timekeeping piece and for benefits, along with open enrollment.
  • Timekeeping
  • Benefits
  • More employee/user-friendly
  • Open enrollment more tailored to the company
  • ADP has made it easier to see information in Open Enrollment.
I think that it is good.
  • Recruitment
  • Carrier connection
We were only able to add carrier connection on 3 out of 7 benefits, and we never could get the BCBS one lined up. The recruitment piece is being used.
For open enrollment ADP Workforce Now is great, but it is hard to follow what employees have started and made requests for. Make the request easier to see exactly what the employee is requesting (such as a beneficiary change).

ADP Workforce Now Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Pay calculation
8
Benefit plan administration
9
Direct deposit files
9
Approval workflow
5
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
8
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
5
Company Website Posting
3
Applicant Tracking
7
Notifications and Alerts
5