My experience with ADP Workforce Now.
February 21, 2020
My experience with ADP Workforce Now.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
We have used ADP Workforce Now for over 10 years in our organization. I feel like, in more recent years, ADP has enhanced many of their products and the care we receive from our account manager meets our current needs. I do feel that pulling reports could be made a little easier, but other than that, I have no issues and am pleased with ADP Workforce Now.
- Excellent response time and knowledge from our Account Manager
- Easy to process payroll
- Making reports user-friendly, meaning just making quick selections of information that you need to pull the reports quickly. There is not always a report that really gets all the information you want to have on it.
- Difficult to get the employment verification to work. Not very easy to navigate. Gave up using the free service offered by ADP.
- The 401K deductions into our 401K Plan Administrators website.
I was not involved with the integrations process as that was handled by my Director.