ADP Workforce Now Review
October 05, 2021

ADP Workforce Now Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We are using ADP Workforce Now for payroll, human resources, benefits and training purposes. We process payroll and utilize services for benefit record keeping, taxes and training.
  • Payroll processing
  • Benefit tracking
  • Tax processing
  • Training library resources
  • Current events for Covid
  • Current events for Human Resources
  • Correct the "how-tos" which have a tendency to be rapid when trying to resolve input issues
  • Due to human resources issues, I need less than 48 to 72 hours to receive response
  • positive payroll processing
  • positive data collection
Everything we have invested in has had positive results. There are a few glitches that we have experienced but nothing much to mention here as all are solvable.
ADP Workforce Now was highly recommended by my parent company and we have had no issues using this resource for our payroll and human resources application.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Everyone has been responsive to all of the issues we have had.
For the overall process of keeping up with payroll and taxes, this service is great. Having resources available for training which is essential in today's workforce it is nice to have the ability to set up a training library for personnel. I like the advisories which are sent by email regarding all issues which require immediate attention which helps keep me on track.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
View and generate pay and benefit information
10
Update personal information
10