Item: ADP Workforce Now
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

UniWyo FCU uses ADP every day as our time keeping system and payroll system. We currently have about 75 employees that use ADP within our establishment. We use ADP for keeping track of clocking in and out, accrual management, payroll and employee information.

Pros and Cons

Time keeping-clocking in and out management for our employees.
building relationships with the ADP vendor- each time I call in, the representative is more then helpful. This was a huge selling point for us!
Accrual tracking- each employee has a bank of time to use. We use vacation and sick time.

Being able to edit individual line items on employees time cards
Workforce Now needs an appearance update
It would be cool to customize workforce now with the same colors and fonts as our companies brand

Return on Investment

Consistent payroll processing times
Less paper use with the digital pay stubs, year end tax statements

Scalability

I gave this rating because ADP has grown along side us, we have grown as a company in the last 2 years and ADP never waivered. Weather it was setting up a time clock 45 miles at our new branch or onboarding employees that were off site. ADP has been amazing.

Systems Integrated With

HR and benefit admin

We are currently in the process of learning about the HR and benefits side of ADP. We are excited to finally bring this to life.

Alternatives Considered

We selected workforce now because it rose above all the others we were looking at. There was not even an comparison, after viewing the demo and working with our specialist, we were sold.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

We have worked with some great people from ADP, every time I call in or email in I am always greeted with a person I can talk to. In the beginning, I called in almost daily. Our representative was always willing to help us and walk me through the process to answer my question. I would say the overall support from ADP is some of the best we have ever received.

Likelihood to Recommend

I think that any company would benefit from using ADP. Our company bounced around with a few other time keeping, payroll systems and finally landed ADP. It was the best decision we made. ADP was more then helpful with the transition and helped us every step of the way. I feel like our rep was the best. I emailed her questions every day and she never waivered. ADP has been a huge blessing to our company!

If you are deciding on a time keeping/payroll system- READ THIS!

Overall Satisfaction with ADP Workforce Now