WFN is Outstanding to use.
May 31, 2023

WFN is Outstanding to use.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Our company uses WFN in all its capabilities. We use the payroll, benefits, the human capital, the document cloud, the onboarding, you name it, we use it. I am the main admin for the system and update all aspects of WFN for the company to use. We transitioned from a third-party payroll and the main issue was timely payroll and termination checks. The whole HR team loves working with WFN.
  • Their payroll module is amazing.
  • My current favorite is the onboarding module. It helps so much with documents for new hires and their basic payroll onboarding like direct deposit.
  • DocuCloud is another of my favorites because you have all documents in one place and don't have to go finding in different folders. You go straight to the employee and click on their doc file.
  • Under the things to do, there needs to be an easier and quicker way to click on all messages or notifications to mark them read.
  • On the holiday list, the system should allow for a change in the actual individual holiday when the holidays fluctuate, such as the 4th of July when it falls on Sat without messing with the prior years that have already passed. Or in the 2024 day after Thanksgiving.
  • On the talent side, the system always defaults to the screen of the person who used it last.
  • In payroll, the new Quickcalc can use some help.
  • When I work less time on the system because ADP does it for us, then our ROI is high.
You can use RUN or WFN or move up to the next software, all with ease of data loads.
  • RUN to WFN.
  • Third-party data to WFN.
The data loads are easy.
WFN is by far the easiest.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Everyone's support is outstanding.
ADP does very well with the payroll and benefits modules. They are always updating the system and making it better for our use.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
5
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
5
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10