A good start, but a ways to go to meet our business needs.
February 20, 2018

A good start, but a ways to go to meet our business needs.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

Launch PM was good, as were the SMEs during the onboarding process. We had issues with Novatime support until it escalated multiple times. RDP is still not working on my Mac (I gave up on working with support on it).
Corporate HRIS with integrations to AD, BI, and other application infrastructure. We selected Ascentis to be an all-in-one solution to support Recruiting, HR, Payroll, Training, and Timekeeping across sites in the US and overseas. All modules with the exception of Payroll are used overseas.
  • Simple, ergonomic UI.
  • Employee Payroll interface is simple and functional.
  • Custom Fields are very useful for tracking all sorts of employee attributes like IDs and assets.
  • Eliminate the RDP Backend and have a 100% web based UI.
  • Better support for multiple countries, especially when it comes to the handoff of Recruiting to HR (Onboarding).
  • Complete integration of modules. Currently, they operate like separate applications, and in some instances, they are. The integration points are lacking which causes a lot of manual processes to be followed.
  • Pricing model attractive for growing startups. It helps reduce startup costs.
Features are balanced with pricing, but usability and scalability aren't as good as we had hoped.
The entire onboarding process (excepting Timekeeping). Continued excellent support with SMEs for core HR, Payroll, and Recruiting.
Not an "all-in-one" solution as initially advertised. Good for companies with one to two locations in the U.S., but not proving to be as useful for multinational company with diverse departments and clients.

Ascentis (discontinued) Feature Ratings

Employee demographic data
6
Employment history
5
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
5
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
Not Rated
Reimbursement management
4
Approval workflow
5
Balance details
7
Annual carry-forward and encashment
6
View and generate pay and benefit information
8
Update personal information
8
View job history
7
View company policy documentation
6
Employee recognition
5
Tracking of all physical assets
8
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
7
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
5
Manager tracking tools
5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
5
Company Website Posting
5
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
6
Notifications and Alerts
Not Rated