Overall Satisfaction with BigCommerce
We use it to offer all our marketplace SKUs on one site. Our main concern was how to offer our full catalog which is being sold on 20 different marketplaces on one site. We connected our catalog feed to BigCommerce and now we only refer to Bigcommerce to see all out products.
- The apps Marketplace at BigCommerce is great, you do not have to be experts or know coding. You can use some top of the line apps which are used by big companies (fortune 500) on your own store.
- Marketing and Coupon module is excellent. I think any one can set up coupons in 10 minutes or less and increase conversion rate by 100% to say the least.
- Payment options is another great feature, you can offer almost all payment options thus eliminating any checkout friction. Most payment modules are so well integrated that you can do all online without speaking to any one on phone. It is not like 1990's when getting merchant account was 1 week process and massive paper work.
- Having a better inventory and channel manager.
- More tools and/or integration with Search Console, Merchant Center and other SEO apps.
- Cross Border sales assistance.
- We never had one store front with all our SKUs across categorizes and brands, BigCommerce allowed that.
- We have grown 200% MOM after going on pro plan.
- Our CPA has gone down by 70% while our conversion rate has tripled over last year.
$1 to $10 million
We have connected to our catalog feed, which is on another platform and we manage BigCommerce through that.
We love ChannelAdvisor and still use it.