NXT is indispensable to our team
September 19, 2022
NXT is indispensable to our team
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Raiser's Edge NXT
We use Blackbaud Raiser's Edge NXT in our fundraising efforts and to manage our constituents' interactions with our organization, whether by tracking communications, storing donation histories, or recording their participation in events. It streamlines many facets of donor record-keeping so everything is housed in one place and is easily accessible by multiple staff members as needed, if they are in Administration or one of our facilities, or working remotely in the field or from home.
- Records donations
- Summarizes interactions with constituents
- Lists accomplished tasks as well as those to be completed
- Shows events supported by constituents
- Consistent terminology (things labeled differently in NXT vs. database view)
- Some details not viewable in NXT
- Frequently glitchy, despite being cloud-based
- Compiled donation records
- Lists upcoming meetings and tasks to be accomplished
- History of interactions and event participation
- Increase of donors and funds raised for multiple appeals
- Time savings by consolidating donation and event participation
- Consistency of tracking constituent interactions
Blackbaud Raiser's Edge NXT allows us to see what appeals and caused resonate with our constituents. We are able to analyse response rates depending on multiple factors such as what type of animal is featured in a particular campaign, what frequency of solicitation is best for certain areas, or what time of year best works for specific asks.
- Online Training
In my opinion, Blackbaud Raiser's Edge NXT is far superior to Salesforce for our particular needs. It is more user-friendly and encompasses a vast amount of data that is required to manage the needs of our constituents, which is crucial to our mission. It has become almost indispensable to our work.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes