Captivate IQ review from SDR
November 13, 2020

Captivate IQ review from SDR

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

Captivate IQ is being used by the sales department. I am not sure if other departments use the tool. We use this to monitor compensation and check commission. I check captivate IQ at the end of every month to make sure my stats are correct and that I will be paid correctly.
  • Creates transparency for people with complex comp packages.
  • Easy user interface and easy to navigate through the platform.
  • You can see different sections of performance so you can break down your pay easily and where it is coming from.
  • I think a modeling feature would be cool like a quota calculator.
  • There could be an easier way to flag errors on the platform to leadership.
  • I wish we had a training on it because I feel like there are a lot of tools they offer that I don't know how to use.
  • I don't need to ask managers about comp and waste their time.
  • I can spend my own time more productively.
  • I work hard and can be reassured I will be paid fairly and can check my pay.
I haven't used any competing products.
Captivate IQ is extremely easy to use and didn't take me very long to figure out. It is intuitive and doesn't take long to learn. I know how to get to my key pages in just a few clicks.
I haven't ever needed to use the support team, but the page for support is easily visible so I'd know where to go if I needed it.

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

It gives me reassurance that I am being paid correctly which I feel is huge in sales. A lot of our pay is variable and based on performance so it is important to know where pay is coming from. I had an error about 2 months ago and was going to be paid far less than I was owed but because of Captivate IQ we were able to correct it before paychecks went out.

CaptivateIQ Feature Ratings

Sales compensation plan creation
9
Complex sales crediting
Not Rated
Sales compensation process automation
9
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
7
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated