Captivate IQ review from SDR
November 13, 2020

Captivate IQ review from SDR

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

Captivate IQ is being used by the sales department. I am not sure if other departments use the tool. We use this to monitor compensation and check commission. I check captivate IQ at the end of every month to make sure my stats are correct and that I will be paid correctly.
  • Creates transparency for people with complex comp packages.
  • Easy user interface and easy to navigate through the platform.
  • You can see different sections of performance so you can break down your pay easily and where it is coming from.
  • I think a modeling feature would be cool like a quota calculator.
  • There could be an easier way to flag errors on the platform to leadership.
  • I wish we had a training on it because I feel like there are a lot of tools they offer that I don't know how to use.
  • I don't need to ask managers about comp and waste their time.
  • I can spend my own time more productively.
  • I work hard and can be reassured I will be paid fairly and can check my pay.
I haven't used any competing products.
Captivate IQ is extremely easy to use and didn't take me very long to figure out. It is intuitive and doesn't take long to learn. I know how to get to my key pages in just a few clicks.
I haven't ever needed to use the support team, but the page for support is easily visible so I'd know where to go if I needed it.

Do you think CaptivateIQ delivers good value for the price?


Are you happy with CaptivateIQ's feature set?


Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?


It gives me reassurance that I am being paid correctly which I feel is huge in sales. A lot of our pay is variable and based on performance so it is important to know where pay is coming from. I had an error about 2 months ago and was going to be paid far less than I was owed but because of Captivate IQ we were able to correct it before paychecks went out.

CaptivateIQ Feature Ratings

Sales compensation plan creation
Complex sales crediting
Not Rated
Sales compensation process automation
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated