Worked well for what we needed, but might have been a little much
July 05, 2019

Worked well for what we needed, but might have been a little much

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrowdCompass

We used the app for our company user conference. It was used for scheduling, sending event alerts and reminders, communicating with attendees, and posting event content.

Pros

  • Fairly good in-app communication platform.
  • Look and feel was good and on-brand.
  • Good that it syncs with your LinkedIn profile.

Cons

  • The sign-in process didn't work for a strangely large number of our users/attendees. Had to have the app admin sign us in on the backend.
  • It's link to Cvent. We had a lot of operational difficulties with using Cvent.
  • We have a good ROI from our event in general, but I don't believe that it is directly linked to our use of CrowdCompass.
There are likely some great competing products out there, but the decision-makers for this project didn't really evaluate any others because they had experience using Cvent in the past and didn't want to change.
6sense, Marketo, LinkedIn Sales Navigator, Klipfolio, Smartsheet, Conversica, Crunchbase, Outreach, Owler, Cloudingo, KickFire LIVE Leads, Lead411, Bombora, QuickBooks Online, Pardot, Adobe Photoshop, Adobe Illustrator CC
For managing a list of contacts/attendees at an event, scheduling capabilities, notifications, and general event info, it was great. I think that there are many things however that can just as easily be done with native apps that everyone is already using anyway—a bit strange to ask users to use a new app to do something that they are already very used to doing with other apps.

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