Data-driven seller improvement with hardly any effort
May 13, 2022
Data-driven seller improvement with hardly any effort
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
As an AE, Gong makes it so I don't have to rely on my terrible hand-scrawled notes. But it's so much more. Gong has trained me to be a much better seller by listening more and talking less. I'm not sure how I ever lived without it.
- Breaking bad habits (patience, monologuing)
- Finding and sharing snippets from a call with team members
- Automated reminders to check in with prospects, send info you may have forgotten, touch stagnant deals
- Speech transcription could possibly be better
- More analytics, more comparisons to team members
- Blog posts about the rationale behind why some things work and some things don't
- I almost gave a customer a much lower price than they had agreed to but I went back and listened to the call and realized they had agreed to a higher tier product. This saved my butt and my manager's butt.
I'm not sure I know exactly what this refers to.
Showpad is similar to Gong but it doesn't offer the conversation analysis (like a deal stage, what the conversation is about, etc). It doesn't give you tips for follow-up. It also doesn't tell you your performance (i.e. patience, monologuing, etc). So it's fine for recording and transcribing calls but Gong just has many more useful features.
Do you think Gong delivers good value for the price?
Not sure
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Gong go as expected?
I wasn't involved with the implementation phase
Would you buy Gong again?
Yes