Recent take on GoTo Connect
December 12, 2022

Recent take on GoTo Connect

Nicolas Ochoa | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

In a desire to never stop learning, I have used GoTo Connect with different vendor and for various seminars. It's helpful to hear what is happening in the industry and how we can continue to maximize tools.
  • Host Seminars
  • Host Q&As
  • Automated Content Recap
  • User Experience
  • Chat Function
  • Overview of how to maximize tool
  • Tool Education
  • Conference Calls
  • Maximizing Current & Future Tool Utilization
It was hosted by the vendor so I didn't have a choice for which forum we would use for our meeting

Do you think GoTo Connect delivers good value for the price?

Not sure

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

I wasn't involved with the implementation phase

Would you buy GoTo Connect again?

Yes

For big seminars and giving overview of tools, it's a great platform. For more day to day meetings, conversations, etc. it would seem like more of a hassle than a benefit. However, I have only had so much exposure to GoTo Connect recently but need tools that make my job easier.

GoTo Connect Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
7
Call recording
7
Call park
Not Rated
Call screening
7
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated