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Groove Review 2022
March 09, 2022

Groove Review 2022

daniel hernandez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

Using Groove helps keep track of email campaigns, whether my clients have viewed my emails, and has brought an overall scope of communication to our sales funnel at Uber Freight. Although email integration is important, Groove helps set up email campaigns too with their use of the flow feature. Flow has allowed me to place clients in their respective flow funnels, which then automate the process of follow-ups.
  • Email campaigns
  • Tracking client views
  • Providing communication feedback and recommendations
  • Integrating with Salesforce more easily
  • Providing flow examples or templates
  • Providing a video or training of all the functionalities of Groove
  • Email tracking
  • Flow campaigns
  • Reporting communication history
  • Increased productivity
  • Better client communication
  • Increased efficiency
Great platform overall but has some issues with verifying accounts constantly. Would be a 10/10 if I didn't have to log in again on some platforms. Great for a sales funnel or for any professional (big or small) to use and increase their productivity and efficiency within their role.
I'd say I save about 3 hours a week seeing email history, writing new templates, and sending up automated emails. Helps me be more efficient when sending follow-up emails and the live tracking helps me understand the interest level of the client. 3 hours on the safe side but the process without the templates could even be saving more than 3 hours.
I like boomerang in that it reminds me to send out an email the day of and you can verify and check to see if you still want to send an email. Or if an email arrives, boomerang has a feature where you can have the email reappear at a set time.

Do you think Groove delivers good value for the price?

Yes

Are you happy with Groove's feature set?

Yes

Did Groove live up to sales and marketing promises?

Yes

Did implementation of Groove go as expected?

Yes

Would you buy Groove again?

Yes

Good scenario: Sales executive is starting their sales funnel and wants to communicate with their clients via email. Groove can help them track, remind, automate, and report their communication with Salesforce/Gmail integration. Bad scenario: Sales executive wants to build a profile about their client through Groove. Groove doesn't have the capability of providing more information about the clients we are approaching, so you cannot build a "profile" for the client.