Heap is a really comprehensive tool for understanding your product analytics!
October 07, 2022
Heap is a really comprehensive tool for understanding your product analytics!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
At Laka we use Heap to understand the behaviour of our users. From onboarding new users to retaining existing users. Heap is a widely adopted tool in the company to help my colleagues quickly understand performance either through our ready-made dashboards or adhoc queries. Heap is used across Product and Marketing and across our multiple territories.
- Auto capturing events means we can go back and analyse things we didnt know we needed at the time.
- Huge flexibility in reporting which allows us to create a wide range of insights from both client side and server side data points.
- Ever enhancing feature set.
- Being able to tell a story with the data in a more contextual manner.
Ease of implementation combined with auto data capture makes it pretty fast to get insights.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes