eLearning high growth company
October 26, 2022
eLearning high growth company
Score 10 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Heap
We use Heap to analyze, and dive into how users make a purchasing decision prior to select decision points of their purchasing phase. since the average time to purchase is longer than that additional e-commerce industry, we rely heavily on Heap's ability to create customized funnel reporting to see different interaction points, and where conversions are dropped off.
- Custom funnel
- Data combining
- Drop off and conversion reporting
- Dashboarding
- Heatmapping and qualitative tools
- Data retention
What really stood out was the auto capture functionality and the ability to do as many custom reporting as we can, and it had very comparable features to a lot of other user analytics tools, but we liked how clean it was at pulling in data as well. definitely recommend for users who don’t have as much technical back up.
Do you think Heap delivers good value for the price?
Not sure
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes