Overall Satisfaction with Hootsuite
Hootsuite was used for social media management and publishing. It removed the monotony of manually publishing and allowed social media managers to upload content + copy and schedule in advance. It allowed different members to collaborate in real-time and allowed our team of community managers to respond to consumers across different platforms all in one shot.
- Social Media Management
- Community Management
- Cross-collaboration
- Data and analytics
- Insights
- UI/UX
- The platform has been great for clients to see upcoming content to be published.
- The downside is sometimes the content may not be published (unpredictable) due to the platform's bugginess.
- Data and analytics aren't as sophisticated as other tools.
- Falcon.io, Sprinklr Modern Research, Sprinklr Social Engagement & Sales, TweetDeck, Buffer and Sprout Social
Comparably, Sprout would be similar from a cost point but its interface is much smoother. Falcion.io is also similar, however, they have poor customer support.
Do you think Hootsuite delivers good value for the price?
Yes
Are you happy with Hootsuite's feature set?
Yes
Did Hootsuite live up to sales and marketing promises?
Yes
Did implementation of Hootsuite go as expected?
Yes
Would you buy Hootsuite again?
Yes