Real-World Recordings of Website Users on Your Site
April 15, 2021
Real-World Recordings of Website Users on Your Site
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hotjar
We use HotJar across the organization and for client projects as well. We were BETA testers of the product. The reasons we stay with HotJar are the ease of setting up accounts, new heatmaps for specific pages, and user feedback.
- UX/UI
- Live user recording
- Heatmaps on specific URLs
- Billing/price
- Limits on data use
- Code bloat for install
- Multi client usage as an agency.
- Quick add of new heatmaps.
- Quick add of user recording sessions.
- Validation of changes to UX/UI.
- See actual user interactions on website/pages.
- Quick survey forms that collect data.
I was an early beta tester to HotJar and had previous experience with CrazyEgg. We've looked at a few others however, in using it for multiple clients we need to remove and install scripts. Also, the historic records are important for us to show before and after for UX/UI and showing how improvements, or their lack of contributing to conversions.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes