1. Home
  2. Customer Relationship Management (CRM) Software
  3. HubSpot CRM Reviews
  4. User Review of HubSpot CRM
HubSpot is 5 stars!
July 01, 2022

HubSpot is 5 stars!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

So much faster and more efficient than Salesforce which I've used at my previous role.
  • You can save new views and play with the filters.
  • Does not lag.
  • The spy software and linking of email sequencing if life changing.
  • I wish it would sync duplicate contacts.
It provides all of the company information with each contact so I don't have to do the work twice.
It's more user-friendly and quicker to use.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

When responding to an email I wish it would not start a new thread.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
Not Rated
Social engagement
10
10.0
Marketing automation
10
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated