Item: HubSpot CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

The HubSpot CRM enables our company to design and manage effective marketing campaigns, track sales progress, send proposals for services, create forms, send email drip campaigns, schedule social media content, and keep track of all of our contacts.

Pros and Cons

Email templates
Sequences and workflows
Form creation and tracking
Sales tracking
Customer journey

Quotes
Quotes
Quotes

Return on Investment

Improved reporting
Improved customer journey

Usability

I have only used HubSpot.

Team Alignment Benefits

As the sole sales and marketing person within my company, HubSpot is absolutely critical to by ability to preform my job.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Other Software Used

Canva, Elementor, Venngage

Likelihood to Recommend

HubSpot is tremendous at keeping track of an extensive contact list and understanding the customer journey. The quotes feature needs some updating to better serve B2B users with fully customizable templates. Customer service is outstanding with excellent onboarding for new users as well as support in chat, email, and phone.

Best CRM

Overall Satisfaction with HubSpot CRM