Item: HubSpot CRM
Rating: 8
Author: Amina Sultan

Use Cases and Deployment Scope

Hubspot is used everyday for my job. This includes adding contacts, deal and enrolling my contacts in sequences. Hubspot is also used for my day to day meetings with potential clients plus adding and assigning tasks.

Pros and Cons

Sequence Enrollment
Meetings
Tasks
Deal creations
Creating quotes

Allowing multiple deal creations at one time
Changing views for reports

Return on Investment

Overall increased sales for the company by 20%
Increased overall potential clients

Usability

Compared to other CRM softwares, Hubspot is easier to navigate. All tools are readily available whereas with other CRM softwares one has to keep finding the tools.

Alternatives Considered

Salesforce CMS

Salesforce was more difficult to use in terms of navigation around the software and contact creating. The contact creation had a large data set to be filled out compared to hubspot. The ease of usage in Hubspot is faster and quicker therefore making work easier.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Other Software Used

monday.com, LinkedIn Premium Business

Likelihood to Recommend

Hubspot has helped keep my potential clients under one place where all their data is readily available. Any actions to be taken related to the contact can be done so under one CRM however report creation for individual users is slightly more complicated in Hubspot compared to other CRM tools.

Navigation at its best!

Overall Satisfaction with HubSpot CRM