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Great CRM
March 04, 2024

Great CRM

David Mullan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It helps to automate my sales outreach through using the sequences. It also allows me to keep track of who and when I have contacted people.
  • Sequences
  • Easy to use
  • Knowledge guides are useful
  • more time efficient allowing me to generate and follow up with more leads
It was waaay better than Pipedrive
Greater use ability and customer support to learn the processes of HubSpot

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

8, the help and support from HubSpot is great and it's widely used across the industry meaning I don't have to learn a new system when moving companies.

HubSpot CRM Feature Ratings

7.2
Customer data management / contact management
8
Workflow management
7
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
5
Interaction tracking
9
6.0
Case management
10
Call center management
4
Help desk management
4
Marketing Automation ()
Not Rated
10.0
Task management
10
8.3
Forecasting
7
Pipeline visualization
9
Customizable reports
9
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
4.0
Marketing automation
4
Compensation management
Not Rated
5.0
Mobile access
5