The easy way to reach your consumer market.
July 14, 2021
The easy way to reach your consumer market.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Iterable
Currently, we use Iterable to keep track of our emails that are sent out. We also use this program to unsubscribe customers from our marketing mailing list for privacy reasons this works very well within our company. We can also use the history of emails sent to find specific codes that are sent to individuals.
- Iterable is very organized
- Iterable is very used friendly
- Streamlining verification process
- There are two ways to unsubscribe from email, [I feel] there should be one way to request.
- Have more detailed customer information.
- Wish we could email straight from system for our business
- Customer satisfaction - when a customer feels they are receiving too many emails there is an easy solution with quick turnaround time.
- Iterable makes it east to keep track of our emails with discount codes that are sent out which helps us verify these discount codes to make sure they originated from our company.
- Iterable is user friendly and does not take much time to train so productivity stays up.
Iterable is right up there with any other brand I have used in my role as a cx service representative and escalations agent. The flow is smooth and easy to use. Everything you need is all labeled clearly and resolution methods are obvious and not much walk through is needed.
Do you think Iterable delivers good value for the price?
Yes
Are you happy with Iterable's feature set?
Yes
Did Iterable live up to sales and marketing promises?
Yes
Did implementation of Iterable go as expected?
Yes
Would you buy Iterable again?
Yes