It gets the job done
May 01, 2019
It gets the job done
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogMeIn Rescue
We use it here in IT to troubleshoot any and every issue with anything. Other depts such as HR use it to troubleshoot or show how-to's for specific software
- Easy for end users to start a session
- Easy to gather basic system info with 2 clicks
- Unattended access/ requesting credentials so the user can go about their day while we work on it
- Might be on our end but sometimes the UAC appears to be 'turned up' and there are UAC pop ups that the end user can see, but not on this end.
- Kind of annoying when you're using the chat and then request system info and the whole chat window fills up with gobbledy gook.
- No negative impact that I know of.
- Positive- intuitive and no training required.