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Miro, Miro, Miro...Gently Down the Stream...
September 07, 2021

Miro, Miro, Miro...Gently Down the Stream...

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

My team uses Miro to build out ideas about products, services, and strategies to employ in the future. We also use it to map out ecosystems of partners and competitors, to chart the steps in a process, and to vote on courses of action.
  • It is easy to zoom in on details and then zoom out to see the big picture for a complex topic.
  • One can generate, display, and categorize many ideas quickly through the use of visual tools.
  • It enables many people to generate, compare, build upon, and modify ideas together, instantaneously, in virtual space.
  • Navigation is difficult for people who are not used to the tools, so it is not an easy tool to teach or start using in a group setting. Too many nuanced questions and tangents surface for the discussion to progress smoothly with novice users.
  • The visuals can be beautiful, but the text elements can be hard for people to read when printed on a single page, as is sometimes necessary during in-person meetings.
  • There isn't a clear and easy guide to the tools that people can print out and read in order to get comfortable with the interface.
  • My team is able to keep lots of loosely related ideas and concepts together in one place.
  • Clients are able to see the entirety of a multifaceted process through the visual representations.
Create a downloadable and printable guide that can walk a novice through all the key features. Maybe such a thing exists, but I haven't seen it. Such a guide would be helpful as a precursor to meetings with people such as lawyers, engineers, etc. who are not accustomed to visual media for ideation and decision-making.
See my answers to the earlier questions. Overall, for an experienced software user, it is pretty intuitive.
It's been somewhat helpful. The usability depends substantially on the comfort level of other team members and the willingness of those team members to spend time upfront on learning the interface.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

They are quite similar. I'd be happy with either one. Miro seems to evolve its product more frequently and fully with new features, though, which is a plus.
This is a great tool for lateral thinkers and for people who are experienced with whiteboarding and drag-and-drop interfaces. It is less usable or appealing for linear thinkers or for people who are far more accustomed to written, text-dominated documents.