Item: Miro
Rating: 8
Author: Philip Long

Use Cases and Deployment Scope

I utilize Miro to collaborate with colleagues in the design creation phase of my work. I also use Miro to create presentations to review with internal and external partners. Miro allows us to directly interact with partners in different geographical places and at different times. It creates a single source to reference and captures inputs in real-time.

Pros and Cons

Manages a wide user base on different platforms
Imports and exports individual files well
Has a good selection of layout tools
Provides good notifications and tools to locate updates to notes and comments

Managing frames is a bit awkward. Selecting, locking, reorganizing frames can be problematic. When frames are locked you can still select them while attempting to select objects on the frame. You can renumber frames so they change the order of the flow in presentation mode but it would be nice to change the order and position of the frames on the pasteboard easier. Is it possible to break a Miro board into individual presentations or separate Miro boards easier?
The color picker tool and custom colors do not work well. You can not add an identifying name to the custom colors. the custom colors seem to be user-specific instead of document-specific. Once you reach a certain number of custom colors the interface does not allow new ones to be added and old ones to be deleted.
Better type tools would be helpful (grids, fonts, character and paragraph controls)
A few more design tools for creating shapes and layouts, guides and grids

Return on Investment

It has improved the ability to work remotely with a diverse number of team members.
It has streamlined the process of sharing information internally and managing updates.
Sorting and organizing the multitude of Miro boards is becoming an issue.

Implementation Rating

The browser-based interface is more reliable than the Miro App. The data archiving could be improved. The intro Miro tutorial could be more robust.

Ease of Integration

The implementation has been pretty good. I have not heard many complaints from the group of users I interact with. These users have a diverse background and interact with Miro in a range of ways, from simply logging into Miro to review pages and leave notes to the contributing content and revising layouts. Some users with older equipment have had some issues with larger Miro boards slowing or happening to their systems.

Collaboration

We have been able to divide the work between team members in ways that were previously difficult due to geographies and times. This flexibility has brought about new ideas and refreshed and expanded the type of work available to individual team members.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is a great advancement for collaboration with room for improvement

Overall Satisfaction with Miro