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Miro is Must
February 21, 2022

Miro is Must

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to visually display data in a format that tells a story. I also use Miro for team engagement activities where we all are interacting on a board at the same time.
  • Allows multiple people to interact on one board at the same time.
  • Provides applicable templates that help you get started quickly.
  • The UI is friendly and easy to learn.
  • The on screen help is useful.
  • Sometimes the zoom can get a little wonky.
  • I don't fully understand the security model, but haven't tried to investigate it either.
  • Sometimes collaborating gets a little crazy, but hiding cursors helps.
  • Better documention of complex business processes
  • Easier collaboration in a work from home setting
  • Comprehensive visual documentation of complex project work
I was just given a license on my team and made an administrator for my area without any training or understanding of the security model of the tool. I'm relatively tech-savvy so I've been able to pick it up quickly but a more formal training program internally would make the individual onboarding experience better, especially for less technical users.
This tool provides great opportunities to integrate with your team as well as with other business units. Sharing boards and the ability to comment is a great way to integrate beyond your individual team. Being able to easily look through others' boards can also give a good insight into creating a new board. I also appreciate that you can copy a board and paste it to a new team.
Miro has been very useful for collaboration. Our workforce switched abruptly to remote and Miro has been a very helpful tool to enable collaboration around project work, team building activities & the documentation of complex technical and business processes. I would not say that the collaboration gains are specific to "new projects."

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I've only used Visio a tiny bit but the interface feels significantly more dated than the model user interface offered in Miro. I also like that you can share aboard. I found if I needed to share something with a non-Visio user I had to print the document to a PDF and then share via email.
Miro is great for visually telling a story. It's also great to create a timeline document. The functionality is much more fluid than tools like Visio and it offers more relevant functionality. One caution is that I have seen boards where people haven't organized their thoughts well and in this scenario, the free-from flexibility can get a little busy.