Never miss a critical alert
February 05, 2024
Never miss a critical alert
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
I use PagerDuty to monitor our product and alert us when a threshold exceeds. PagerDuty is highly helpful in alerting on time so that I can take action without any delay. Also, it helps in scheduling shifts for team members seamlessly. PagerDuty dashboards are useful to check various metrics.
- Alerting
- Scheduling
- Analytics
- Sometimes PagerDuty alerts are coming in multiple times when there are 1 set of alerts which can be fixed.
- Alerting
- Analytics
- scheduling
- It has gained customer's confidence on the business we offer them.
No downtime is very important for our organization because we operate 24/7 and monitor highly critical Business.
We have alerts with all the details included in the alert where it will take us to the required monitoring dashboard and will have a link to our runbook.
Analytics provides us with details on number of incidents received, time to respond, acknowledgement rate helps us to determine support metrics.
Do you think PagerDuty delivers good value for the price?
Not sure
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PagerDuty go as expected?
I wasn't involved with the implementation phase
Would you buy PagerDuty again?
Yes