July 31, 2019
Score 9 out of 10
Overall Satisfaction with SalesLoft
It is being used by the sales team for lead management, outbound phone calls, email cadences, and ensuring touch points across channels. Multiple teams across the organization are utilizing SalesLoft for these efforts. The business problems that SalesLoft is solving are organizational and technology based. It is easy to keep my leads organized, make sure that they are getting touched across emails and social media and getting called. The analytics portion helps me see my team's performance as a whole and helps to measure success.
- Lead Management through Cadences
- Individual and Team Analytics
- Email Tracking
- Interoperability with LinkedIn and other prospecting tools
- Cannot see total calls connected
- Not enough filter/sort options
- Often times the dial-out for outbound calls is delayed
- The analytics section has helped me realize what the best times are to dial out
- The cadences section has helped me stay organized and not lose touch on any contacts
- The email capability allows me to send 100s of emails in minutes
Tony and Lindsey have been excellent support staff in assisting us with our needs and challenges. They are great with proactive reach out to make sure we have everything we need and that we are maximizing every aspect of the tool. They are great educators as well as facilitators.
SalesLoft has been very easy to integrate with Salesforce and LinkedIn Navigator. The easy integration of these tools allows for more touchpoints with potential leads. When you're speaking with someone, their linkedin profile will appear on the right side so you can connect with them and increase your interactions. Bringing contacts from Salesforce into SalesLoft is also very easy.
SalesLoft is well suited to support outbound business development teams. SalesLoft is less appropriate for teams that have to manage early sales processes. SalesLoft is great for tracking emails, calls, and total interactions with potential leads. SalesLoft keeps you organized through cadences and ensures that contacts are not lost in the process.