November 13, 2023
Capaldi MarketingMarketing & Advertising, 1-10 employees
Score 8 out of 10
Overall Satisfaction with Slack
I use Slack in two different organizations I work in. We use it for Core Team communications and then sub-groups for other areas of the business. The core problems Slack addresses is having an instant communication channel to share information and company updates. Being able to share and process information in a central hub offers a lot more efficiencies compared to using email.
- Sharing Information
- Sharing Documentation (like attachments)
- Providing instant alerts for new messages
- Sending DMs to team members
- Seach filters for finding old information
- Finding unread alerts can be tricky
- Seperation of posts
- Confusion on features of free / paid plans
- Positive - Quicker decisions made more efficiently
- Positive - Scheduling and agile comms
- Positive - collaborative feedback
- Negative - can be a distraction!
Slack is the only real dedicated product we have used of its kind. We have used chat on Microsoft Teams, but Slack is far superior in its functionality and ease of use. Slack offers an instant chat / communication eperience which is far superior to any tool I have used like it. It is built for collaberation, rather than being an afterthought, which is why we chose to use it.
Do you think Slack delivers good value for the price?
Are you happy with Slack's feature set?
Did Slack live up to sales and marketing promises?
Did implementation of Slack go as expected?
Would you buy Slack again?
It is certainly well suited for sharing company information quickly and efficiently, in a far more effective way compared to email. As an instant communication channel, it is very effective. It is less effective for detailed document sharing / editing, as the usability does suffer when going into more detailed project work (editing docs etc.). Project management software is more suited for this.
Slack Feature Ratings
Visual planning tools
Advanced security features