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Fantastic Remote Connection Solution
Updated July 14, 2021

Fantastic Remote Connection Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer allows us to remotely connect to any of our servers while out of the office. This is an invaluable tool to allow easy, remote management of computers from a remote location.
  • Remote control of another computer
  • File transfer between computers
  • Secure connection between computers
  • Ability to view two remote computers at once
  • There are no other areas I feel need improved
  • Increased productivity
  • Easier to meet deadlines
  • Decreased cost from lost productivity
We had issues using Chrome Remote Desktop. It performed inconsistently compared to Teamviewer. Teamviewer just seems an all round better product.
TeamViewer is highly suited to users who need to work remotely, but still need access to computers that are physically located in the office. It's also extremely useful in allowing easy, quick file transfers between computers.

TeamViewer Feature Ratings

Remote Administration
10.0
Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

TeamViewer Security and Support

We have not really had a need to use TeamViewer support as we have never encountered any major issues. Any issues that we have experienced were resolved by using online help on the TeamViewer website. We have found it to be a very reliable piece of software that i would highly recommend to others.
We have taken advantage of the password protection features that TeamViewer offers. Two factor authentication is another feature that we have used that we find to be incredibly useful. These two features alone give us confidence that our TeamViewer connections are safe and secure. We are currently exploring the black and whitelist features offered.
We would buy TeamViewer again. We have used the software for a number of years now and have experienced no major issues. Our staff is familiar with the product and it’s ease of use. At this point it would not be worth switching to a different piece of software. TeamViewer is highly recommended.

Using TeamViewer

Easiest to use remote connection software I have ever used.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Easy to set up a connection to a remote computer within minutes without even reading any tutorials. Amazing!