TeamViewer - Efficient and powerful remote control software
January 25, 2024

TeamViewer - Efficient and powerful remote control software

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

Implementation is very quick and easy. Installation on the machine is very simple. Once installed, setup takes only a few minutes to configure and with the ability to use mobile, testing the installation was working right there is a great feature.
I use TeamViewer to easily gain access to workstations and servers for the companies that I service. This allows me to be remote as well as the ability to provide faster service vs travelling to each location to perform maintenance or troubleshooting.
  • Very easy to use
  • Mobile friendly
  • Fast, efficient and doesn't bog down the client machine with "bloatware"
  • Being able to actively work on a machine from a remote location provides not only fast responses but also equates to cost savings as I don't have to travel to the location
  • TeamViewer also extends my ability to perform work for companies outside of my local area
I started seeing a ROI within the first 6 months
I have previously used the suite of GoTo products for the same functionality that TeamViewer has. While the GoTo family provides the ability to host meetings and webinars that TeamViewer does not, I found that TeamViewer was a much easier platform to work with.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

As mentioned previously, it excels in the ability to provide remote, fast response support to access machines (desktop and server alike) The ability for me to access a Mac even though I'm running a PC also is a huge plus! It makes it very versatile and enables me to provide great service to my clients.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
10
Initiate remote control from mobile
7
Remote management of servers & workstations
10
Centralized management dashboard
8
Session record
8
Multi-platform remote control
9