1. Home
  2. HR Management Software
  3. TriNet Reviews
  4. User Review of TriNet
Take the guess work out of HR drudgery with TriNet
November 15, 2017

Take the guess work out of HR drudgery with TriNet

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

The customer service is very good in terms of always getting a live person on the phone and an answer to a question. The TriNet team has helped with our HR processes & technology in a variety of ways. Onboarding/Terminations have been invaluable. The check lists and supporting data help our organization through the process easily.
The old dashboard was kind of hard to navigate. TriNet has made improvements to the system and its seems more intuitive to use and explore. The overall usability has improved over the past year, that combined with the fact that we are more familiar with the system helps a great deal.
Our company uses TriNet for all HR, payroll and benefits needs. It allows us to consolidate previously separate systems and software out there into a single sign-in option for our employees. The entire company uses the product and the general feedback has been great. We have a dedicated account manager that helps navigate us through the process, and takes the administrative load off.
  • Administrative HR type things like new hires, terminations.
  • Benefits selection and pricing.
  • Compliance and reliability.
  • The dashboard software is a little bit buggy.
  • Improved payroll accuracy.
  • Stay within HR compliance.
  • Reduce the time HR spent on administrative tasks.
We have used Zenefits and Gusto in the past. They were ok but didn't have the complete suite of features that we were looking for. The only advantage Gusto has over TriNet is that contractor payments and 1099 generation is built in and handled by their service on regular intervals, etc.
I think that TriNet is well suited for small or large organizations. It takes the guesswork out of benefits and HR. Payroll and reimbursements are a breeze with the Payroll dashboard. I think that TriNet should support contractor ACH payments & year end 1099 support. That would make the product more well rounded.

TriNet Feature Ratings

8.4
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.6
Pay calculation
10
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
6
Reimbursement management
9
7.7
Approval workflow
9
Balance details
6
Annual carry-forward and encashment
8
9.0
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
9
Asset Management ()
Not Rated
5.3
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
8.0
New hire portal
8
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Recruiting / ATS ()
Not Rated