Ultipro is da bomb!
May 21, 2020

Ultipro is da bomb!

Sarah Ferguson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We currently use several modules with Ultipro: Payroll, Time Management, Recruiting, Onboarding, Reviews.
We used to have different programs for all of the above. Now, it is more user-friendly and convenient for all employees. We are hoping to roll out the Ultipro mobile app in the coming weeks, which will be great for on the go. Having all data in one area is also useful for managers (especially during the pandemic) for ease of reaching out to employees. The Time Management module is adaptable with the changes, with new codes being added within a day, so we can track employee's activities during the pandemic.
  • Time Management: It is constantly evolving - an easy way to track time off and link it to pay
  • Payroll: A clean platform for running payroll, very user-friendly.
  • Onboarding: New employees have commented on how much they liked the onboarding process.
  • Time Management: A function where employees can see their future accrual for the year (so they can go into the negative and not worry).
  • Consolidating HR administration under a single solution
Yes! Modules were previously all with different systems, many were just an Excel spreadsheet/word document. With Ultipro, everything is housed in one area making a great employee experience. There are many more modules which can be added to help enhance the user experience, and also assist with administrators who work in Ultipro on a daily basis.
Ultipro is more customizable that EZLabour. We can add different shifts, employees can take time off in whatever increments they would like (compared to just 1/4, 1/2, 3/4, or a full day in EZL). Employees and managers can keep a better track of past and future bookings. With employees now being allowed to go into negative vacation, it makes planning much easier for departments.
We use UltiPro as a standalone product. Over the past 3 years of using it, the site has only been down on one occasion for 2 hours.
Ultipeeps are always on hand for support. Cases are usually answered and resolved within 24 hours, and more complicated cases within a week. The case management tool is excellent.
We had a tight turnaround time of 2 months to implement Ultipro. All of the ultipeeps were fantastic in assisting us and tweaking the system to our requirements. Overall, we were very impressed with the service and keep adding to our current modules!
Ultipro has changed the way payroll is processed. Although it takes longer to process and submit, the data we get out of payroll each period is much more substantial than what we used to do. Now we can track the cost of sick/vacation time. Employees can see their history or pay/salary changes, etc. in one area—a great user-friendly system.

UKG Pro Feature Ratings

Employee demographic data
8
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
3
Salary revision and increment management
8
Approval workflow
3
Balance details
6
Annual carry-forward and encashment
8
View and generate pay and benefit information
8
Update personal information
8
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Tracking of all physical assets
4
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
3
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
5
Multiple review frequency
4
Create succession plans/pools
8
Candidate ranking
8
Candidate search
8
Candidate development
8
New hire portal
10
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
7
Notifications and Alerts
7