Webex Calling vs Other Team Apps
December 01, 2022

Webex Calling vs Other Team Apps

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex is used mainly for all employees who work remote so they can call from their computer.
  • Stability in loading on computer
  • Search by name of people in company to call
  • One touch calling
  • Initial setup needs instructions
  • Tutorial on how to find or import contacts after first use of Webex required
  • Not easy to find voicemail
  • Backup to MS Teams
  • You can screen calls
  • Voicemails are sent to email to filter
Zoom and Microsoft Teams are our main conferencing apps vs Webex - they seem to be more standard use for meetings.
Webex Calling is stable, loads quickly and is a great backup to Teams.
The interface is a bit outdated vs Teams. Zoom works better for large group conference calls.

Do you think Webex Calling delivers good value for the price?

Not sure

Are you happy with Webex Calling's feature set?

No

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Calling again?

No

Great for direct calling coworkers although Microsoft Teams has been better for daily use, calls and messaging in my opinion.

Webex Calling Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
3
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated