Review of project management system Wrike
Updated March 28, 2025

Review of project management system Wrike

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

I work as head of web development in a very diverse company that aim to deliver full service to clients who pretty much needs an entire marketing department. As I specialize in the web department our needs align very much with what Wrike offers. Besides from general kanban boards, dashboards, gantt charts, we have also set up multiple request forms, automated tasks, reminders and are using Wrike for both resource planning and budget tracking. What we really find strength in Wrike is how much it has helped us keep track of tasks, history and progress. My question is usually "Is there a Wrike?", and also encourage my own team with the following, to make their time tracking easier by saying "Don't work on it, unless there's a Wrike about it". It's quite rigid, and we're not always able to pull through with it, but it has increased our billable and efficiency by quite a lot.

Pros

  • Resource management
  • Backlog and progress management
  • Task management
  • Project status and management
  • Overviews

Cons

  • The date filtering really needs a work over, which I have also been mentioning in the community forums
  • There should be more customization features that is based on template tags, e.g. in terms of request forms, naming conventions etc. today it's too hard to build the structure that would be suitable for us, this also goes for automation tasks
  • The features surrounding tasks should be better suited towards smaller tasks that isn't 1d, as the gantt charts tend to behave quite weirdly whenever we move tasks that are e.g. 3 hours with a depenent task
  • Better overview of incoming tasks
  • We have immensely decreased our lost tasks
  • We have increased rate of on time deliverables
  • We have gained much better understanding of budgets and estimates by time tracking
  • We are much more confident when it comes to setting deadlines for our clients due to a great resource overview
We have not take this into full usage as it's not really fitting our workflows for the time being. It's not that we're negative to the use of AI, but the current usage of it has not seen its place.
We've made extensive use of automation within our workflows and task management in Wrike, which has significantly streamlined our processes and improved overall efficiency. However, there are still several features I would like to see implemented, particularly ones that address more specific or nuanced scenarios. These additions could help close some of the current gaps and further enhance the platform's ability to support complex use cases.
We had only evaluated Monday and Asana on a surface level before we chose Wrike, so never went to try a trial, but from what we saw in terms of functionality and customizability they both didn't seem to match up with our varied needs as a very diverse company dealing with multiple types of work environments and needs. Where many companies might be focused on a single area of work, we deal as a full-service marketing agency with areas from development, photography, film, graphical design, marketing, campaigns, ads, creative consulting and so on. For Notion and Trello, they just are very basic in terms of what we need. I use Notion for personal things, due to it's free tier and very simple set up, but io would never use it for any times for proper project tracking or reporting, as these functions are just not there.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

From experience Wrike seems to be a very customizable system, but also from experience I do notice that some teams in our organization use Wrike less, as in terms that they are not quite aware of the options in Wrike. Because as I mentioned Wrike is very customizable, but it's also quite time consuming setting up these work flows and finding the methods that works for each specific team. So teams or organizations that do not or are not willing to put down the time to figure these things out might not be getting the full experience of Wrike. But if you are willing to invest in this it will truly be a great win for the organization and everyone involved in the projects. The transparency that is available through Wrike is amazing in terms of how all members of a project are able to choose to be fully invested in a task or just stick to the bare minium of what they need to complete it.

Wrike Feature Ratings

Project Management
7.2
Task Management
10
Resource Management
9
Gantt Charts
8
Scheduling
8
Workflow Automation
6
Team Collaboration
7
Support for Agile Methodology
8
Support for Waterfall Methodology
7
Document Management
5
Email integration
5
Mobile Access
6
Timesheet Tracking
7
Budget and Expense Management
7
Professional Services Automation
5.0
Project & financial reporting
8
Integration with accounting software
2

Using Wrike

25 - Administrative Leader, General Manager, Advisor, Project Manager, Producer, Photographer, Filmmaker, Social Media Manager, Performance Advisor, Digital Marketer, Copywriter, Designer, UX Designer, Web Developer
2 - We currently have four people in house that has completed their Wrike Sivler Certification. On a daily basis 2 of these support our users with Wrike. However it could easily be handled by 1 person due to our organizational size.
  • Planning
  • Workload management
  • Communication
  • Project information
  • Internal Information
  • Wouldn't call it unexpected, but we use it for maintaining and sharing the company guidelines
  • We have all of our ongoing support agreements updated within Wrike
  • Some of our larger clients have direct access to request form and use it as sort of a ticket system
  • We are currently expanding into getting more and more of information stored directly in Wrike for easier project flow
We are quite happy with how Wrike is helping us with delivery of projects. For now it has become quite vital to us an we cannot really see us parting with it in the near future.

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