Honest Opinions of Xactly Incent
April 04, 2023
Honest Opinions of Xactly Incent
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
We use Xactly Incent to calculate incentives for the sales staff, send compensation plans, and view attainment. The impersonation tool is very helpful in identifying issues from the end user, our old system did not have that. The scope of our teams use is every single day. Making updates and answering questions when they arise.
- Impersonation tool
- Incentive statements
- Allows leaders to see direct reports incentives live
- Refresh time
- Could have used end user training on our material, not generic material
- Some setup steps can be cumbersome and confusing
- There has been a lot of confusion around account assignments as its our first year
- The incentive statement has improved end user quality with possibility of drill down
- The impersonation tool helps connect the admin to the end user with screen sharing
As this is our first year with the tool it is kind of hard to say. When we finish our first fiscal year I think we will have a much better idea on how its going to help from year to year in terms of benchmarking and improving visibility of data.
We are using the Xactly Analytics tool for reporting which is really helpful. Having all the data in one place makes it much easier not to have to toggle between different systems. Data can be different between systems and with it all in once place it makes you much more confident about accuracy.
Having Xactly and Snowflake integrated together has helped us clean our data before its presented to the end user to eliminate discrepancies. The Alteryx combination has also helped in a similar manner, helping us streamline and cleanse the data before the end user sees it. Helps eliminate confusion from the end user.
The sales staff is using Xactly Incent to view their incentives and submit inquiries when questions or discrepancies arise. The detail of the data is also much better than our previous system which they appreciate. Finance is also using the data in Incent to project our incentive spend per month.
Do you think Xactly Incent® delivers good value for the price?
Not sure
Are you happy with Xactly Incent®'s feature set?
Yes
Did Xactly Incent® live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xactly Incent® go as expected?
No
Would you buy Xactly Incent® again?
No