AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.
$2.99
per month
Google Authenticator
Score 8.6 out of 10
N/A
Google Authenticator is a mobile authentication app.
I Would like to add Bitwarden as a comparison, but it's not listed on Trust Radius. We already trying another password manager too like Keeper (https://www.keepersecurity.com/) or Dashlane (https://www.dashlane.com/) . But based on its feature, ease of access, and pricing we …
1Password was ultimately selected due to the multiple security issues we have seen effect LastPass. We ended up not even evaluating LastPass due to the perception of them not being as secure as the alternatives.
Google authenticator can only run on mobile devices, which makes for a more secure authentication flow. 1Password's desktop multi-factor authentication is easier to use, but it's the same device so is a weaker form of multi-factor authentication and thus less secure.
LastPass is the most similar to Authenticator that we're currently using, but I honestly wouldn't say they are all that similar. Authenticator is another step up, security-wise, from password managers as far as internet safety goes.
Google Authenticator was the first one we used, and everyone is more used to Google products, and all our users have at least one Google product, and that made the implementation easier.
1Password is a great tool when it comes to data security and managing your passwords. It is perfect for daily work that requires accessing a lot of different login credentials to different softwares, servers etc., so it is a great tool for all web developers and programmers, but also to project managers and other employees that have to login to multiple different services regularly.
It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.
1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
On Chrome, the extension sometimes stops working when the browser is updated.
I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.
1Password is a great password manager and it helps us a lot in our every day duties at the company. Since implementing this solution we also feel way more secure when it comes to our own data or the data of our Clients.
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
I have not faced any technical challenge personally using this application. It's very lightweight and doesn't require many system resources on your mobile device.
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.
1Password and LastPass are presently quite comparable in terms of the feature set they offer to their users. Unfortunately, it is their pricing models that differ, and is the only reason we felt the need to switch to LastPass from 1Password. LastPass simply offered better pricing for their business tier k(cheaper by $1/user/month.)
We deploy Google Authenticator in residential and non-managed client scenarios. Google Authenticator can perform the basic functions needed for multi-factor authentication but lacks the more advanced features of solutions like Cisco's Secure Access by Duo. Google Authenticator is our go-to solution for anyone ready to increase their security but struggling to find the necessary technology budget.
More secure data = less worried about a data breach.
Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.
