What users are saying about

Webex Meetings

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Top Rated
685 Ratings
17 Ratings
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Score 8.3 out of 101

Webex Meetings

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Top Rated
685 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

3CX Phone System

The biggest advantage of 3CX is Windows operability. While it makes much more sense to use some flavor of Unix; there are situations where deploying in a Won environment makes sense. Once established, it can later be migrated to an inherently stable Unix environment. There are situations where an organization needs to be compatible with other installs, likely using Asterisk. That would be a strong consideration against 3CX.
Mike McCloskey profile photo

Webex Meetings

WebEx is great for business meetings where employees are located on different campuses and many of the staff work from home. This allows better collaboration on specific projects especially artifacts such as documents, spreadsheets and PowerPoint presentations. Also, we have used WebEx with third-party vendors to detail issues with their products as well as viewing potential thrd-party presentations.WebEx is not well suited for meetings with over 100+ participants. It tends to lag and too many participants make it hard to understand.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX Phone System
Webex Meetings
7.7
High quality audio
3CX Phone System
Webex Meetings
8.4
High quality video
3CX Phone System
Webex Meetings
8.2
Low bandwidth requirements
3CX Phone System
Webex Meetings
6.2
Mobile support
3CX Phone System
Webex Meetings
7.8

Screen Sharing

3CX Phone System
Webex Meetings
8.3
Desktop sharing
3CX Phone System
Webex Meetings
8.7
Whiteboards
3CX Phone System
Webex Meetings
7.8

Online Meetings / Events

3CX Phone System
Webex Meetings
7.9
Calendar integration
3CX Phone System
Webex Meetings
7.9
Meeting initiation
3CX Phone System
Webex Meetings
8.1
Integrates with social media
3CX Phone System
Webex Meetings
6.8
Record meetings / events
3CX Phone System
Webex Meetings
8.2
Slideshows
3CX Phone System
Webex Meetings
8.5

Online Events Collaboration

3CX Phone System
Webex Meetings
8.1
Live chat
3CX Phone System
Webex Meetings
8.2
Audience polling
3CX Phone System
Webex Meetings
8.2
Q&A
3CX Phone System
Webex Meetings
8.1

Online Events Security

3CX Phone System
Webex Meetings
7.9
User authentication
3CX Phone System
Webex Meetings
8.0
Participant roles & permissions
3CX Phone System
Webex Meetings
7.5
Confidential attendee list
3CX Phone System
Webex Meetings
8.1

Pros

  • Multi-platform support.
  • Available in free an in value-added tiers.
  • Stable
  • Mature product
Mike McCloskey profile photo
  • WebEx provides attendees with several options for connecting to meeting audio including computer headsets, 800 and local numbers as well as a call me feature. This makes it easy for people to connect no matter where they are or what device they are using to connect.
  • In our experience the audio and video streams during our meetings have been very stable and smooth. This enables very effective meetings without audio or video interruptions getting in the way.
  • WebEx has many useful features that enable a very strong meeting experience. Audio/Video, Screen Sharing and Whiteboard just to name a few.
No photo available

Cons

  • Stability under Windows
Mike McCloskey profile photo
  • During our initial deployment we had difficulty installing the client on systems which already had a previous version of WebEx installed. There was no WebEx cleanup utility that worked properly which forced us to write our own to clean previous versions off of systems prior to installing a new client.
  • The WebEx client and server tends to update very frequently which introduced difficulty during our initial deployment. This was especially true with our associates who do not have admin rights on their PC.
  • Technical support during the packaging and deployment stage of our implementation could have been a bit better. We ended up creating our own solutions and resolving issues frequently where WebEx was not able to.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Webex Meetings8.9
Based on 6 answers
We have yet to find a better solution.
No photo available

Usability

No score
No answers yet
No answers on this topic
Webex Meetings9.5
Based on 6 answers
I think it’s very easy to use and serves its purpose well. Most first time users are able to login quickly to webinars and understand the flow of the presentations.
Samantha McMahon profile photo

Support

No score
No answers yet
No answers on this topic
Webex Meetings10.0
Based on 4 answers
It’s great because I’ve never needed to contact the support center for any issues.
Samantha McMahon profile photo

Implementation

No score
No answers yet
No answers on this topic
Webex Meetings9.0
Based on 1 answer
I did not implement it, only used it, so I can't really comment on how it was implemented.
Andy Salo profile photo

Alternatives Considered

Both are great - 3CX was chosen for its Windows compatibility, The operation has been very straightforward and was easily integrated and maintained. The ability to migrate later to a stable Unix platform is considered a real plus. We have been very pleased with the ease of use and the stability that the 3CX system provides, even on a Windows platform.
Mike McCloskey profile photo
As a consultant, we have the opportunity to use many web conferencing software with our client organizations. WebEx falls right in the middle for the technologies. In my opinion, it's better than Skype for Business but not as good as newer web-conferencing technologies like Zoom or GoToMeeting.
No photo available

Return on Investment

  • Stable and inexpensive software.
  • uses basic computer equipment.
  • Interfaces with Industry standard VoIP switches.
Mike McCloskey profile photo
  • A lot of negative noise and attention has occurred in the organization since the use of WebEx
No photo available

Pricing Details

3CX Phone System

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webex Meetings

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details